Topic-icon Login with Facebook - Hangs with long encrypted return string

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Anyone who tries to login to our site gets a blank page with a long string of characters added to the URL.

If you refresh, it goes through and logs the user in and shows the site again. Its causing us major grief. Can you please help?

site URL www.bayfashionmag.com

Thanks
Shankha
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Support Specialist
I just tried to login and the page I was redirected to was a blank white page with the URL like:
index.php?option=com_jfbconnect&task=loginFacebookUser&return=Lw==&cb=1351434534506

Is that what you're seeing? If so, it means a PHP error is happening during registration. Please try the following:
* In the Joomla Global Configuration area, set Error Reporting to Maximum and turn off GZip compression. Try again.

Hopefully a pretty PHP error will display which may explain the problem. If so, let us know what it is if it doesn't help you diagnose the problem.

If no error appears, it means your server is configured to hide errors regardless of the Joomla settings. In that case, can you try disabling any JFBConnect - Profile plugins you have enabled, temporarily, and see if that helps. If so, re-enable them one-by-one and only enable the ones you need/use and test after each one. Let us know if any particular plugin seems to cause the issue.

Keep us posted on what you find,
Alex
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I get the following error when I try to log in
On www.greatjobblitz.com, I get the following error when I try to log in using Facebook Connect:
faultCode0faultStringWarning:require_once(/home/topengli/public_html/greatjobblitz.com/administrator/components/com_comprofiler/plugin.foundation.php) [function.require-once]: failed to open stream: No such file or directory in /home/topengli/public_html/greatjobblitz.com/plugins/jfbcprofiles/communitybuilder/communitybuilder.php on line 214faultCode0faultStringFatal error:require_once() [function.require]: Failed opening required '/home/topengli/public_html/greatjobblitz.com/administrator/components/com_comprofiler/plugin.foundation.php' (include_path='.:/home/topengli/public_html/greatjobblitz.com/plugins/system/zend:.:/usr/local/php52/pear') in /home/topengli/public_html/greatjobblitz.com/plugins/jfbcprofiles/communitybuilder/communitybuilder.php on line 214
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Support Specialist
John,
Your error is that you've enabled the Community Builder Profile Plugin but don't look to have Community Builder installed. Please disable any profile plugins you have enabled for extensions that you don't have installed.

Shankha,
If you're still having issues, let us know, and we'll continue to help how we can.

Thanks,
Alex
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I was timing out during login. I Seem to have fixed this by changing the locale to Korea. I don't use Korean Facebook, but apparently authentication doesn't know this. Working now. However, two things. On my original template, the menus are frozen. I can only fix this by changing templates. The other matter is that this login Korean language in the apps at Facebook Resources (Social) Never mind the strange layout. Any suggestions for keeping the original menus (I just updated the template and a number of things were changed, including a lost banner.
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9 years 6 months ago - 9 years 6 months ago #27422 by johebe
I got a 500 error on relogging in due to a "TimeZone error"
I tried again, logged in and function is restored to menus
What I seem to need now is an idea how to fix the location issues, if possible. The other issue would be I would be very happy to get some documentation regarding how to use the Facebook resources to build my Community Page and how to get them laid out more nicely ( I realize trial and error is part of this )

It seems this 500 error happens in first attempt and then I am able to log in easily the second.
Last edit: 9 years 6 months ago by johebe.
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Support Specialist
John,
I wouldn't recommend using the Korean language at all. That will cause any widgets you include (Like buttons, comment boxes, and even the Login popup) to be in Korean. Probably not something you want. It will also be slower as Facebook will likely direct traffic to farther away servers assuming your major client base is in a different country.

So, first, I would change that back to en_US or leave it blank to use Joomla's language setting. That may also fix your TimeZone error. I've never heard of that error though, so if it doesn't, please take a screen shot or post the full text of the error so we know where it's coming from and any messages that may help track the problem down.

Finally, for the menu's, I'm not sure what you mean. They're working for me, but it sounds like you changed the templates. Can you change it back to the 'old' template so we can see the issue? When there, also try disabling the JFBCSystem plugin to see if the problem goes away. That will help narrow down the cause of the freezing menus.

Thanks,
Alex
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This is the error we get once I set Error Reporting to Maximum

Fatal error: Call to undefined method plgJFBCProfilesK2::getJoomlaUserID() in D:\bayfmedia\plugins\jfbcprofiles\k2\k2.php on line 45

I disabled JFBConnect - Profiles - K2 and it works fine now
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Support Specialist
Can you go to the JFBConnect Admin Overview page and check the version of K2 you're using? Next to your version is also the latest version. Let us know what your current version is, and/or update it if it's not the latest.

Not sure what else would be causing that issue as that's not one we've heard of.

Thanks,
Alex
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