Topic-icon Can't publish login button

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13 years 7 months ago #27267 by lindasolberg
I just bought recently your component, but seems like I can not publish the login with facebook button. Can I find any documentation anywhere how to do it? Or any thread here on the forum?
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13 years 7 months ago #27274 by alzander
Replied by alzander on topic Can't publish login button
We have an excellent configuration guide that should take you step-by-step through the configuration of JFBConnect and the Login button:
www.sourcecoast.com/jfbconnect/docs/configuration-guide

If that doesn't help you, or you have other questions, just let us know. I'm not sure what you mean by you "can not publish the login with facebook button". What happens? What are you trying to do? Are you using the SCLogin module or the {JFBCLogin} tag? Any more clarifications, or a link to the page where you're trying to publish the button will greatly help!

Thanks,
Alex
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13 years 7 months ago #27282 by lindasolberg
Hello Alex and thank you for your answer.
What I mean is: I think I did everything correctly, but I do not see the button/link "login with facebook" on my website. I enabled the module, but do not see the login button.
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13 years 7 months ago #27294 by alzander
Replied by alzander on topic Can't publish login button
There's a lot of 'stuff' that should show up when you enable the SCLogin module including the Joomla Login form, forgot password, etc as well as the Login with Facebook button. So, if you're not seeing anything, it's an indication that the module is just not being pulled into the template for some reason.

Can you check the following settings in the module:
* That it's published
* That it's in a position that exists in your template and other modules are using
* The menu selection at the bottom is set to "Show on all pages of site". Right now, try not to specify only specific menu items that the module displays on.

Hope that helps, but if not, can you let us know the URL of a page that should be showing the SCLogin module? That may help us investigate more.

Thanks,
Alex
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13 years 7 months ago #27309 by lindasolberg
thanks again for your help, Alex. I managed to publish it, but when I click on log in with facebook, the page loads wit the following info

To log in to xxxx with your Facebook-account, you have to <a href="www.facebook.com/confirmemail.php" target="_blank">confirm your email.

did I forget to do something?
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13 years 7 months ago #27316 by alzander
Replied by alzander on topic Can't publish login button
No, it sounds like the Facebook user you are trying to login with hasn't confirmed their email address with Facebook itself. We don't have any control of what restrictions Facebook places on your account, such as email verification. So, if you haven't confirmed your email address with Facebook, it looks like you'll need to do so before you can login with that user. Other users will likely be able to login just fine, that's a restriction on that specific Facebook user's account.

Hope that explains,
Alex
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13 years 7 months ago #27320 by lindasolberg
thank you Alex. I see
I tried to log in with my own username and password. it loads the window for username and password. when I fill them, it dissapear, but I am still not logged on
any idea how to fix it?
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13 years 7 months ago #27327 by alzander
Replied by alzander on topic Can't publish login button
In the page's HTML output, there's the following line in the body tag:
config='{"twitter":1,"plusone":1,"facebook":1}
I believe your template is trying to load the Facebook Javascript library and that's causing a conflict with JFBConnect. Can you go through your template and see if you can disable any Facebook integration and test again?

Let us know if that doesn't help, but if you find the switch, please disable it so we can test further.

Thanks,
Alex
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