Topic-icon Bigs troubles during uninstallation

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13 years 8 months ago #26960 by davmag
Hi,

I did install and try JFB on my website, but I had troubles of configuration with sh404 and then I tried to remove it.

I guess I did not remove the good file at the good time, now I get this error message:

File missing: /homepages/31/******/htdocs/components/com_jfbconnect/libraries/facebook.php
Please re-install JFBConnect or disable the JFBCSystem Plugin


I did reupload the libraries and then I got this message:

Warning: require_once(/homepages/31/******/htdocs/administrator/components/com_jfbconnect/common/scconfig.php) [function.require-once]: failed to open stream: No such file or directory in /homepages/31/******/htdocs/administrator/components/com_jfbconnect/models/config.php on line 9

Fatal error: require_once() [function.require]: Failed opening required '/homepages/31/******/htdocs/administrator/components/com_jfbconnect/common/scconfig.php' (include_path='.:/usr/lib/php5') in /homepages/31/d132716469/htdocs/administrator/components/com_jfbconnect/models/config.php on line 9


So... now my website is down, I did now backup right before I installed JFBC so I dont know what to do. I cant go on my admin panel or the website. I did work for like a month on this website so if somebody could help me with that it would be awesome.

Thx
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13 years 8 months ago #26964 by alzander
Did you use the Joomla un-installer to uninstall it, or did you just start deleting files? When you uninstall JFBConnect that way, it will disable all of the plugins and ensure that your site continues functioning as expected, without JFBConnect.

If that's not what you did, it would be helpful to know what files/directories you deleted before the problem arose. Here are some steps that should help in any case, but if not, knowing what you've done so far will help guide us the rest of the way:
* Edit the /plugins/system/jfbcsystem/jfbcsystem.php file. At line 44, you'll see:
function __construct(& $subject, $config)
    {
Add the following 2 lines directly after that:
parent::__construct($subject, $config);
      return;
That will disable the JFBCSystem plugin from operating and should fix you up. Alternatively, if you have PHPMySQL, you can use that to disable the JFBCSystem plugin in your database.

The System plugin is what's throwing that error and will hopefully let you into the admin area successfully after that change. From there, uninstall the extensions using the Joomla installer, though, if you already deleted files, you'll likely get some warnings/errors when trying that.

Let us know how it goes. If you decide to try JFBConnect again, we work very well with sh404SEF (and use both on this site, actually), so we should be able to help you work around any issues you encounter.

Thanks,
Alex
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13 years 8 months ago #26969 by davmag
Many... many thanks ! You are my hero of the day.

Ill create another topic about my issue with JFB.

Have a great day !!! :D
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Support Specialist
13 years 8 months ago #26973 by alzander
David,
Glad to hear that worked! If you have any info on how you tried to uninstall that you'd like to share, let us know. We're always looking to make our software more robust so knowing what went wrong and how will help us improve things in the future.

Either way, best of luck, and have a great weekend!
Alex
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