"The page cannot be found" When clicking on ".... liked liked

adeozd
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13 years 8 months ago #26635 by adeozd

"The page cannot be found" When clicking on ".... liked liked was created by adeozd

Hi there,

The problem with my site is that if I like a topic/article and someone else goes to their facebook and see "hey he liked this. Whats it? lets click on it" They get a:
The page cannot be found Error. I think there is a issue with the link. It's like this:

www.mywebsite.com/?fb_action_ids=3197181...%22}&action_ref_map=[]&code=AQBfINyFt4_f-pKWgq5U7JEdxgL2OfjoOSkdMSlnvHu5NoX0vPlj3hsqTj0C7MGzVc8xI2MqeYZQYAnI7lBJ5FYHksbGYLcKz_eq65yRVjtXC1pbZS5vGSDqafsHDcRt1QPhGc70RFTn8oYc5Zp1-bleTs218r36sSxGiduKxwfC6rMHKEej_hWSqCEpjSnywwvTZ2SF3jtXsm7__YN6yr02#_=_

How can I fix this?

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alzander
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13 years 8 months ago #26640 by alzander

Replied by alzander on topic "The page cannot be found" When clicking on ".... liked liked

There's a few possible causes that this can happen. Most are very easily fixable, but we'll need to know a little bit more information about your setup. Can you please let me know your version of JFBConnect and Joomla? Also, it would help to have the URL of one of your pages with the Like button to see how it's configured there.

Finally, please post from the account you subscribed to JFBConnect from. Priority support is for active subscribers only.

Thanks,
Alex

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kafkaf
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13 years 8 months ago #26667 by kafkaf

Replied by kafkaf on topic "The page cannot be found" When clicking on ".... liked liked

Thank you for your answer. This is the account with my subscription. And here is the requested information:

Joomla 2.5.6 and JFBconnect Version: 4.2.5

This is a link from the like: kafamizagore.com/isyerinde-bak-lmazzz/79...%22}&action_ref_map=[]&code=AQCqdP7YzmOlzyGeYWqKuP4MZn9wnDzuPyCsiQDnaoRQFA0e0XLiIoQg5X8z2l1OBpk84QanhVy74oLtCO6l53EYaTqlHMK2KKr9mfDym15F2BQ7zfq4miJN9TL0TpI4sjQ-YtGFRvgJ3SvdDlwvh3jR-nMCZwrNgXE4uN0UnZyPFq-mtKxne9yBDB5BzCePSGWMysEYTTS1VK7wAQgqeiXF#_=_

example page: kafamizagore.com/res-mm/75-uzungoel-trabzon-manzara

hope you can help

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alzander
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13 years 8 months ago #26671 by alzander

Replied by alzander on topic "The page cannot be found" When clicking on ".... liked liked

Thanks for the URLs and for posting from your account.

The problem looks to be an IIS web server issue in dealing with periods in query string parameters. Basically, when a user clicks a link on Facebook to your site, they will add a lot of information to the URL (as you can see above) so that Google Analytics or other tracking software you may have installed can be used to help understand your referrals.

Specifically, in the URL is the following parameter:

fb_action_types=og.likes

If you change that in the browser address bar to:

fb_action_types=og-likes

It works.

You'll need to figure out why IIS is causing problems with the period in the query string, and unfortunately, that's not something I know much about. A quick Google search for "iis error with periods in query string" brings up a lot of results for this problem, including:
stackoverflow.com/questions/9336569/iis-...s-in-the-querystring

Hope that helps get you started, and let us know if you need anything else!

Alex

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"The page cannot be found" When clicking on ".... liked liked