Topic-icon JFBCFan is not refreshing

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13 years 8 months ago #26558 by FritzB001
Hi,

I use the JFBCFan module on my Homepage to connect to my FB-Fansite.
Worked great, But I noticed that new postings on my FB-Fansite are not refreshed to the module on my homepage.
Can anybody help?

Regards

Fritz
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13 years 8 months ago #26567 by alzander
Replied by alzander on topic JFBCFan is not refreshing
Fritz,
When I go to your home page, I see a few posts from September 6th. When I go to your actual Fan Page, the only posts I see start in August. I don't see any from September. What are you seeing? It seems odd that there's more showing on your home page Fan Module than are showing on the Page itself.

Beyond that discrepancy, just so you know, the JFBCFan module will only show posts from your Fan Page that are made by an administrator of that Page. It will not show posts made by others to your page. That's a Facebook stipulation so that the information shown on external sites is always what the admin wants displayed, and can't be used by a 3rd party to post to your Fan page and have a spammy message possibly go out to many other websites.

Hope that helps explain a little of how it works. If you know more about what messages are missing, why there's Page isn't displaying any messages to me from September, or anything else that you may have configured about those messages (geographic restrictions, age restrictions, general privacy, etc), that may help narrow things down.

Thanks,
Alex
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13 years 8 months ago #26569 by FritzB001
Replied by FritzB001 on topic JFBCFan is not refreshing
Hi Alex,

strange. On my FB Fanpage the most actual post is from yesterday. You cannot see that one?
The one I am missing on my homepage (in the module) is exactly that one.
How can we solve that?
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13 years 8 months ago #26582 by FritzB001
Replied by FritzB001 on topic JFBCFan is not refreshing
Good morning Alex :-) (in germany its now 08:24 am)

Do you have an idea to solve the problem?

Regards

Fritz
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13 years 8 months ago #26592 by alzander
Replied by alzander on topic JFBCFan is not refreshing
Fritz,
No clue what was wrong yesterday, or what's happening today.. but right now, on your home page I see all the updates through September and on your FB Page, I see the same updates. The latest on both is:

Liebe SWATer,
da die ein oder andere Nachfrage zu unserem G...

So, it seems to be working for me right now. Did you change anything? Are you still missing any posts?

All I can guess is that Facebook had a temporary glitch which was hiding some posts. A lot for me, and only one for you.

Let us know!

Thanks,
Alex
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13 years 8 months ago #26614 by FritzB001
Replied by FritzB001 on topic JFBCFan is not refreshing
Strange. With exception of my other post (regarding fan faces) it is OK now. I changed nothing. However. Works :-)
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13 years 8 months ago #26626 by alzander
Replied by alzander on topic JFBCFan is not refreshing
Glad to hear it. Strange bugs do crop up here and there with Facebook, and sounds like you ran into one. Hopefully this issue is past us!

Thanks,
Alex
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