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Topic-icon login not working

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13 years 8 months ago #26426 by mikman
login not working was created by mikman
i installed and setup everything in navcdev.cloudaccess.net and login works beautifully.

going to navc.com where I have copied the entire setup login seems to do something, but I end up not being logged in.
I do get the popup that asks to post on my behalf i do allow or skip it goes away and still dont show as logged in.
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13 years 8 months ago #26433 by alzander
Replied by alzander on topic login not working
Run the Autotune configuration tool again. Go to the FB App settings page, and then click the "Refresh" button at the top. It's likely that you haven't updated your FB App configuration settings for the new domain. Update any recommendations that are provided. If that was the problem, the login still works on Facebook's end, but they won't actually notify JFBConnect that the login occurred (since it happened on an incorrect domain).

If that's not it, let us know, and we'll help how we can!

Thanks,
Alex
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13 years 8 months ago #26449 by mikman
Replied by mikman on topic login not working
That did the trick, thank you for the quick response.
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Support Specialist
13 years 8 months ago #26456 by alzander
Replied by alzander on topic login not working
Fantastic! Should you need anything else, just let us know.

Thanks,
Alex
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