Topic-icon {JFBCLogin} Tag not working

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13 years 9 months ago #26269 by clamor
I have added this tag to my login module {JFBCLogin}
The problem is that it's adding the following code after the button
clearfix" id="Mod141">

I dont know where this code is coming from and would like to know where can I find this piece of code to delete the unwanted line of code?

www.dominicanodigital.com
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13 years 9 months ago #26277 by alzander
There's a few different possible causes for that. To help you further though, can you let us know your Joomla and JFBConnect versions?

Also, please post from the account you subscribed to JFBConnect from. Priority support is for active subscribers only.

Thanks,
Alex
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13 years 9 months ago #26288 by clamor
Replied by clamor on topic {JFBCLogin} Tag not working
Version: 4.1.2
I dont know about the account subscribed... I don't understand the question... I didn't install this I just manage this site :S
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Support Specialist
13 years 9 months ago #26289 by alzander
JFBConnect is a commercial extension. You must have subscribed to our 6 month or 12 month plan to download the extension and obtain support. You'll need to find out who the original subscriber was and post from that account.

Otherwise, you can purchase a new subscription. v4.1.2 is pretty old (about 6 or 7 months, at least) and there have been multiple updates since then. I don't know what the cause of the issue you describe above is, but our first suggestion would be to upgrade to the newest release. Once you have your subscriber or account information, if the subscription is still active, upgrading is a matter of simply re-installing JFBConnect.

Hope that helps,
Alex
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