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Topic-icon Problem on Like button

13 years 9 months ago #26246 by phkoech
I have a problem on "Facebook like" button on this page www.caritation.com/index.php?option=com_...6&Itemid=526&lang=fr

When I clic on "j'aime" button at the right middle of the page, it doesn't works correctly :
The first time I clic it works but not very well because of a z-index problem
The second time I clic it doesn't work at all : the facebook like field appears and quickly disapears without doing anything.

Here is the code I put on my template :
JFBCLike layout=button_count url=http://www.caritation.com/index.php?option=com_community&view=events&task=viewevent&eventid=id. '&groupid='.JRequest::getInt('groupid').'&Itemid='. JRequest::getInt('Itemid') ; ?> font=verdana show_send_button=true width=285 key=xxx

Could you help me to solve this problem ?

Thanks
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Support Specialist
13 years 9 months ago #26256 by alzander
Replied by alzander on topic Problem on Like button
Gerard,
I can't see the Like button anywhere on that page. From quick clicking around, I couldn't find it elsewhere either. Can you point me to the page I can see it on, or enable it, if you disabled it?

Those issues are usually pretty quickly fixable if I can see the page.

Thanks,
Alex
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13 years 9 months ago #26266 by phkoech
Replied by phkoech on topic Problem on Like button
Sorry. You should login first.
Clic on "Connexion Enregistrement" at the right top of the page.
You should have an autologin using Facebook connect. If it doesn't works, please ask me for the password.
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Support Specialist
13 years 9 months ago #26281 by alzander
Replied by alzander on topic Problem on Like button
It works now. Because your page is new, and doesn't have many Likes, Facebook hasn't scraped your page data before. Therefore, the wouldn't allow any Likes on it. I passed that URL through their Debug Tool, and now the button works. You can do the same on other URLs to get things started to work for a little while. Otherwise, make the Like button public, which will help Facebook see things better.
developers.facebook.com/tools/debug

As for the overflow issue, I'm not sure why that's happening. It seems it doesn't matter how I change the z-index, which normally fixes that problem. Would it be possible to swap the Twitter and Facebook buttons?

Hope that helps,
Alex
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13 years 9 months ago #26291 by phkoech
Replied by phkoech on topic Problem on Like button
OK. I changed button order and open the page to public. Hope it will works well in the future. Thanks for your help.
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Support Specialist
13 years 9 months ago #26296 by alzander
Replied by alzander on topic Problem on Like button
No problem. Keep us posted on how it goes!

Alex
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