Topic-icon facebook users are not added + window appear and disappear quickly

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i installed last version of jfbconnect on j2.5

when my friends try to log in for first time a window appears asking for their facebook information and the when the enter login it loads then disappears and nothing happens , they tried to login with facebook again but no response from the button ot it may appear and disappear quickly + the most important thing that they are not added to joomla users database

plz help
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Support Specialist
There's a few reasons that could be happening, but we'll need a little more information to help you diagnose it. Can you let us know the exact version of Joomla and JFBConnect you are using? Also, if you can, please let us know what URL you are testing on so that we can see what's happening. That will help us diagnose things a little better.

Finally, please post from the account you subscribed to JFBConnect from. Priority support is for subscribers only.

Thanks,
Alex
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4.2.4

i am using rtl joomla website

the situation now is changed

if the user is already logged in facebook and try to login from my site it gives " an error occured please try again later "

if they logged out from face and starts to login from my site it works
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Support Specialist
RTL shouldn't be a problem. Again though, can you provide the information asked for above?

Specifically:
* Your Joomla version
* A URL this is happening on so we can see the issue.
* And, the account that you subscribed to JFBConnect with.

Thanks,
Alex
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