Topic-icon Invoice for my subscription

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11 years 8 months ago #25738 by virspa
Hi, I payed for subscription, but I need an invoice to my company. It's very important becouse for the Italian law my company can't buy anything without an invoice.
How I can receive this?
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Support Specialist
11 years 8 months ago #25741 by alzander
Virgilio,
Invoices can't be generated until at least 48 hours after the purchase. That's due to delays in PayPal allowing reports to be created and for them to be entered into our accounting software. I've taken note of your request, and we'll try to get you an invoice on Monday. If you don't hear from us by then, just let us know.

We'd love to have an automated invoice system, and it's something we're looking into.. but that won't be out for a while.

Hope that helps,
Alex
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Support Specialist
11 years 8 months ago #25998 by alzander
Virgilio,
Sorry for the delay in getting back to this! We just emailed your sales receipt out. If you have any issues, just let us know!

Thanks,
Alex
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