Topic-icon My page is unreachable

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13 years 9 months ago #25592 by Peter072
The facebook comment fields all show up with Warning: http://xxxxx is unreachable. You have mentioned in several messages that it is only to wait a day or two, but this has been on for over a week now. My page is still closed, as its still under construction. Does that have something to do with it?
I see in the Request tab -> canvas page that canvas is not set. Does it have something to do with it?

If this is difficult to answer without looking at the page, I can give admin-access to someone here to help look at the problem...
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13 years 9 months ago #25596 by alzander
Replied by alzander on topic My page is unreachable
Peter,
Yes, if your site is unreachable 'publicly' so that a username/password or other restriction would be required to see the page with the comment box, then it is unreachable to Facebook. Once a few pages on your site with a comment box are publicly reachable, then even if you do have some registered user content, Facebook will remove that message. Until then though, it's something you just have to ignore.

The Canvas URL is for completely different features and not related to the Comment box.

Hope that helps explain,
Alex
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