Topic-icon Likes and sends not working

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13 years 10 months ago #25476 by domvoi
Hello

Ive bought and installed JFBC today on Joomla 2.56 I have 2 problems when i use the send button it returns an error The page at alt-fest.com/ could not be reached.and sends nothing to Facebook.

Secondly when I like an article on my site it sends to my profile on FB BUT has no image and simply says FBuser likes a link.

How do i get it to display the image on the article and the first 100 characters as set in social/open graph in the components admin? Ive tried all different versions of this setting and nothing works :(

thanks

Dominic
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13 years 10 months ago #25479 by domvoi
Replied by domvoi on topic Likes and sends not working
It gets worse if I log out of admin/super user and sign in to my site from facebook I cant even click the like button it simply flashes and does nothing at all....
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13 years 10 months ago #25487 by alzander
Dominic,
I just tried to go to your site, and it's in offline mode. If that's been the case while you're testing, then that is the cause of your problems. The Open Graph tags that JFBConnect adds to the page need to be visible to Facebook to scan. Since all your pages don't work (to Facebook or other public users), they can't see those tags. Additionally, if you just added the social features of Facebook, they want to see some public content to make sure that your page isn't spam, malware, porn, etc before they start publishing things in users walls. Once they see a little content, they'll be ok posting pages that may actually be for registered users only.

Hope that makes sense. Once you go live, it may take 1-3 days for Facebook to properly detect the Open Graph tags on your page. That's normal.

Let us know if you need anything else, and good luck!
Alex
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13 years 10 months ago #25494 by domvoi
Replied by domvoi on topic Likes and sends not working
Hi thanks for that :)

The site is live now and likes work from the home page. However the flickering fault I mentioned is still there on this page alt-fest.com/index.php/get-involved you cant like it, says an error occurred and the send button doesn't appear there either... the error seems to be "Your og:type object name has disallowed characters in it. It must match [a-z][a-z0-9._]*"
Not sure why that page would be different to the home page? Or how to fix this?

help!
thanks

Dominic
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Support Specialist
13 years 10 months ago #25498 by alzander
It should work now. I ran that page through Facebook's URL debugger, which re-scans the page and updates their cache. No clue what was wrong, but you're free to run any other problem pages through it yourself to see what happens:
developers.facebook.com/tools/debug

Best of luck!
Alex
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13 years 10 months ago #25532 by domvoi
Replied by domvoi on topic Likes and sends not working
Thank-you all appears to be well now, great component! :)
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Support Specialist
13 years 10 months ago #25548 by alzander
Fantastic! Glad to hear that got you going! Should you need anything else, just let us know.

Very happy to know that you're liking JFBConnect. If you haven't already, please consider leaving a rating and review for it, or our support, on the Joomla Extension Directory:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and good luck!
Alex
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