krmorrow,
I'm not sure how you've tried to contact us, but this is the first post you've made. Our support forums are where support is provided. We do monitor our Contact Us form for support related questions, but explicitly state on that form that it's not intended for technical assistance. Looking through those requests, I haven't seen any, so I'm not sure where your emails have gone. Finally, our phone number is not monitored for technical assistance at all, and it's not even provided on this site. For the rates we charge, there's simply no way we can provide phone technical support to all users.
As for your issue, can you please post the 'string of code' your seeing in the wall post? That will help us understand what the issue could be.
One thing to try is using the Facebook Debug Tool, which will check your page's tags and show you what it thinks it sees:
developers.facebook.com/tools/debug
That tool also has the benefit of updating Facebook's cache with any title, description or image changes you make. Otherwise, if you change the SCOpenGraph tag, Facebook may not 'see' the change for up to a week. If you use the Debug Tool and see the weird characters, please send us the link to the URL you are trying to debug as well.
Thanks,
Alex