Topic-icon Error When Trying to Log in with FB

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13 years 10 months ago #25171 by andmcg
When I try and use the "Login with Facebook" button, I get this error message:

"This email is already registered."

This was working alright for me, but now it doesn't want to cooperate. Any suggestions would be most appreciated.

Andy
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13 years 10 months ago #25175 by alzander
Andy,
Can you check if there is already a user on your site with the Facebook user's email address? If so, that's the problem. You can also use the "Automatically link users by email" setting to skip that check on our part and make an automatic connection between the Joomla and Facebook user.

Hope that helps explain,
Alex
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13 years 10 months ago #25179 by andmcg
That did the trick!
Is there a way to see all the comments in one place, that visitors may have posted to your site through the Facebook comments?

Andy
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Support Specialist
13 years 10 months ago #25184 by alzander
Yup! The link below *should* show you all the comments on your site if you're logged into Facebook as an admin. Sometimes it doesn't though, and if that's the case, let me know!
developers.facebook.com/tools/comments

You can do all the moderation options from there, which is really nice as well.

Hope that helps,
Alex
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