Topic-icon Can't install

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13 years 10 months ago #24995 by sheri.ellis
Can't install was created by sheri.ellis
I'm having trouble getting JFBConnect installed, and btw, I think you might want to update your docs. I have Joomla 2.5 but I wasn't sure (and the docs didn't say) whether I should install JFBConnect-4.2-Joomla17_Joomla25_20120618_unzip_first.zip or JFBConnect-4.2-Joomla15_20120618_unzip_first.zip (or both). So I tried JFBConnect-4.2-Joomla17_Joomla25_20120618_unzip_first.zip. Joomla Extensions Mgr gave me the error "JInstaller: :Install: Cannot find XML setup file". So I tried JFBConnect-4.2-Joomla15_20120618_unzip_first.zip. Same error. Tried redownloading both files again and reinstalling, this time with Firefox (first time was with Chrome), in case there was a download issue. Same error. Please help! Thanks!
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13 years 10 months ago #24996 by sheri.ellis
Replied by sheri.ellis on topic Can't install
Never mind - misread the instructions
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Support Specialist
13 years 10 months ago #25000 by alzander
Replied by alzander on topic Can't install
Glad you got it fixed up! Should you run into any other issues, just let us know.

Good luck,
Alex
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