Topic-icon Lots of questions and issues

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13 years 10 months ago #24993 by enoshi
so we purchased the extension and have trouble properly configuring it all:
> we are using virtuemart 2.0.6 and want to be able to use the connector to login users with this form:
/index.php?option=com_virtuemart&view=user&layout=editaddress
when we enable the autologin, it works with a lot of fb messages before the actual form appears -> how do i remove all those fb messages that it worked properly?
when we disable autologin there is no login with fb button. how do we add it?
> i want to be able to add like button right next to the product description
> google+ and twitter buttons are not showing up anywhere (how to properly enable it?)
> login: how do i move the login with fb button next to the login button? right now it is sitting below the form
> overall performance: the site connects to fb for an eternity. sometimes the page is loading and loading and loading without even showing content. how can i fix this? is it possible that jscrip conflicts are in place?

please help :)

thank you.
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13 years 10 months ago #24994 by alzander
Can you tell me what "fb messages" are appearing before the form? There's different notifications along the process, and want to make sure I'm helping you remove the proper ones.

For adding the Login With Facebook button, you'll need to modify the module's template that you want to add it too. Then, simply insert {JFBCLogin} wherever you want the button to appear. There are a lot of other options available for size of the button and such, but that's the simplest form. For all the options, see:
www.sourcecoast.com/jfbconnect/docs/conf...ocial-content-plugin

For the Like button, it's a similar situation of adding the {JFBCLike} tag to the Virtuemart flypage. You could also use the JFBCLike module if there is a module position that would work for you.

The Google+, Twitter, and LinkedIn share buttons can be configured to automatically show up in Joomla articles from the Social section of JFBConnect's configuration. Alternatively, you can use the {SCGooglePlusOne}, {SCTwitterShare}, etc tags (also available on that page above).

On the Login form, we have the integration option to add that button automatically. Our auto-option will only add it after the form as we can't modify the form directly through a plugin. If you need to move it, you should disable our auto-integration, edit the login form directly and add the {JFBCLogin} tag. If you need help doing that, let us know.

Finally, for performance, we do a ton of testing and optimization for performance. Much of Facebook's javascript is configured to fire after the page fully loads, which means it adds more time to the end of that process. If you have a lot of other Javascript on the page, then adding FB may slow things down more. Our site, or even the Joomla Extension Directory (which uses JFBConnect) is a good guide though.. if it's a lot slower than that, it's likely either other extensions or conflicting extensions on your site. I'd open a Javascript error console in your browser to see if there are any messages in there.

Hope that helps answer your questions, but if you need anything else, let us know!
Alex
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13 years 10 months ago #25009 by enoshi
Replied by enoshi on topic Lots of questions and issues
well, wherever we post the tags the site is not loading properly or at least not in a decent speed that is at all tolerable.

http://www druckenlassen com/ueber-uns-t-shirt-druck

please see for yourself.... it seems to cause a huge js conflict. how can i solve this?

the way it is now, there is no way we can use this in a productive environment.
please help!
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13 years 10 months ago #25015 by alzander
I agree, the page seems slow to load. Your load of the Google Analytics API is incorrect, so that isn't loading on your page and is causing some Javascript errors. Beyond that though, there's no real Javascript problems I see.

I would recommend disabling/removing the LiveStream box from that page. The LiveStream module was recently deprecated by Facebook. In October, it will be removed altogether and simply render the Comment box. The Live Stream also uses a lot of processing to do updates on the page.

As for other performance factors I see, using the Google Chrome Developer tools, it takes about 3.5s for all the files from your site to simply be downloaded into the browser. Then, because of size of the files, the "onLoad" event (which tells Javascript to start executing) isn't actually taking place until about 6s. That's definitely a considerable time. The Javascript execution itself seems pretty fast though, it's just all the loading that's taking a while.

Finally, using Pingdom (which doesn't execute Javascript) backs up the information above:
tools.pingdom.com/fpt/#!/E8t9TDZaT/www.d...er-uns-t-shirt-druck
* There's 207 requests for files (a lot)
* For a total of 2.7MB for that page alone (again, a lot)
* It takes 5.48s to load all those files

All of that is pretty much outside of JFBConnect. While Facebook will load about a dozen files total, they average under about 200k for the page. I'd highly recommend looking into reducing the size of your page, or beefing up your server to handle fast throughput of that kind of content.

If you still feel it's JFBConnect, let us know what makes you think its our extension. We'll gladly help you investigate where we can.

Thanks,
Alex
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13 years 10 months ago #25019 by enoshi
Replied by enoshi on topic Lots of questions and issues
it seems getting a new google analyics code has doen the trick of the site looping. thanks for your input. it is now loading.

some more qs:
> when i click fb login in the vm basket: www druckenlassen com/t-shirts-kaufen/warenkorb
it results in a blank page: "menu_item_root" - it works when i add homepage etc. but i want the user to stay on this very page. how do i do this? also, i like a system message when a user clicks on logout.
> where do i change the lightbox text "you are now being logged in...."

thank you!
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Support Specialist
13 years 10 months ago #25031 by alzander
No problem! Glad we could help you find issues, especially glad that they aren't related to JFBConnect!

As for the other issues, when I click on the Login with Facebook button on the page you mention, I'm properly brought to the JFBConnect Login / Register page. I'm not seeing the problem you're mentioning. Where is "menu_item_root" displayed? Is that the URL bar, or on the page itself? If it's a completely white/blank page, please set Error Reporting to "maximum" in the Global Configuration area of Joomla. That will hopefully provide more information about what's going wrong.

Finally, the text for the You are now being logged in.. is in the /languages/en_GB/en_gb.com_jfbconnect.ini file (or whatever language you are using).

Hope that all helps!
Alex
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