Topic-icon JFBconnect leading to a 404 error

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13 years 11 months ago #24537 by sougatab
Please check my website: social.drishtant.com/social-network-for-social-impact

I am using the latest version of Joomla and Jomsocial. When I try using the FB Connect, there is a problem in redirecting to the profile page and leads to a 404 error. Try registering with a FB account and you'll see the error.

Please let me know how this issue can be resolved.

Thank you.
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13 years 11 months ago #24547 by alzander
I just tried to register and was redirected to the following URL:
component/jfbconnect/social-network-for-social-impact/profile

Can you let me know what are you using for your "New User Redirection"? Mainly, what type of Menu item are you pointing the redirect too? Also, if you disable the redirection, does that fix the problem?

Let me know if that changes the behavior.

Thanks,
Alex
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13 years 11 months ago #24582 by sougatab
Hi Alex,

Thanks for the prompt response.

We are redirecting users to Jomsocial profile page. I tried changing to another menu item but the error occurred again.
The user details are however getting saved. I can see that you had tried to create an account but I guess you probably got a 404 error after registration.

Should I email you my Joomla admin details so that you can take a look?

- Sougata
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13 years 10 months ago #24586 by alzander
Sougata,
Did you try to disable the redirection in JFBConnect altogether? That will really help to narrow down where the problem lies. If so, please let us know the exact menu type you're trying to use that isn't working (Community -> Front Page, External URL, Alias, etc) and any other information about the specific settings for the menu item that may help narrow down the problems.

If you'd like to Private Message me the admin details, we'll gladly take a look tomorrow. You can PM me by hitting the arrow under my picture (<
) and clicking the mail icon.

Thanks, and we'll get you going!
Alex
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13 years 10 months ago #24638 by sougatab
Thanks Alex. I'll PM you the details.
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13 years 10 months ago #24661 by alzander
Sougatab,
I'm not sure what's causing the 404 on registration. The redirect on login (after the user is registered) is working fine. On registration, as you've noted, the page is always redirecting to:
component/jfbconnect/social-network-for-social-impact/profile

That's not being caused by JFBConnect. I notice you have some plugins like jomsocialredirect which can redirect the user after registration. I also noticed that the User - Contact Creator plugin was enabled. That plugin can cause a lot of errors if you're re-registering after deleting a user as the username will already be in the Contact database which throws an error.

I don't want to disable a lot of your plugins, but I think you need to disable a lot of plugins and just narrow down where the conflict is or what is really performing the redirect. You have 102 plugins enabled which is quite a few to diagnose and I don't want to mess too much with a live site.

You may also want to try a different template which is quick and may help expose the problem. Unfortunately though, we haven't heard of this issue on any other sites, so it makes it difficult to narrow down the exact cause. Hopefully disabling some other features will help narrow it down. If you do, let us know where the conflict seems to be and we should be able to help you work around it.

Thanks,
Alex
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13 years 10 months ago #24672 by sougatab
Hi Alex,

Thanks for your help!
This is a test site and not linked to our main site.

So please feel free to disable any plugin that you doubt is causing an issue. You may disable the User - Contact Creator plugin.
Please try again as I have tried a few things but none of them worked.
If required we can redirect users to some other page (and not the profile page) after registration. The page could be a fixed URL or user specific URL.
Anyway it is working for the returning users.

It'll be great if you can take a look again and disable the plugins related to login/registration.

Regards,
Sougata
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13 years 10 months ago #24737 by sougatab
Hi Alex,

We have tried some combinations by disabling/enabling certain plugins.

The Jomsocial login and registration is working fine. The login for returning FBconnect users is also working fine. The only problem is new user registration is not happening using FBconnect.

Please take a look and let us know how we can fix this.

Thanks a lot!
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13 years 10 months ago #24738 by alzander
Sorry for the delay. Getting back to this now. Will be testing on and off for a bit while we check things on your site and/or try to recreate on one of our dev sites.

Since the site is not live, we may leave some settings disabled for a longer duration than we would normally. Please bear with the odd template or other feature not working for a while.

Thanks,
Alex
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13 years 10 months ago #24739 by sougatab
Ok. No problem.
Please take your time to fix this.
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