Topic-icon Skip Request Permission Box on login

Active Subscriptions:

None
13 years 11 months ago #24378 by dinocaira
So a Facebook User has already joined and agreed to all the permissions.
Is there a way of preventing the same "Request Permission Box" on login from appearing every time they login?
I also have JFB set to not import all the information every time they login so cannot understand why it still asks. See attachment.
Many thanks for your help in advance.

Dino
File Attachment:
File Attachment:
The topic has been locked.
Support Specialist
13 years 11 months ago #24386 by alzander
Dino,
That was a bug with Facebook that was introduced on the 4th of July. It should have already been resolved on your site with an update they made to their Javascript Library to fix it.

If you're still having the issue, just let us know and we can look into it further.

Thanks, and sorry for the inconvenience!
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 11 months ago #24392 by dinocaira
Fantastic, many thanks for your support. Much appreciated.
The topic has been locked.
Support Specialist
13 years 11 months ago #24399 by alzander
No problem, and hopefully everything's cleared up.

Best of luck!
Alex
The topic has been locked.