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Topic-icon Request feature not working

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13 years 11 months ago #24036 by davmes
Hello, My request feature only works for people who go to my site without using the www in front of my url. When they use www they get an error message. I know this is fixable in the settings somewhere, I just don't know where
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13 years 11 months ago #24040 by alzander
I just went to the site you used Autotune on (p**m****.com). I used www and then clicked the "Invite Friends" image. I sent an invite to another Facebook user and was able to see it properly. Once sent, I was redirected back the non-www version of your home page, but I didn't see any errors or run into any problems.

Can you check the Request area and see if the message was sent?

Is there any more information about what isn't working you can provide?

Thanks,
Alex
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13 years 11 months ago #24048 by davmes
Replied by davmes on topic Request feature not working
It works now. That is weird. If it happens again I will let you know. Thanks
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Support Specialist
13 years 11 months ago #24054 by alzander
Glad to hear it's going now. Could have just been a hiccup with Facebook itself. If it comes back, or you run into other issues, just let us know!

Alex
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  3. Discontinued Products
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  7. Request feature not working
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