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14 years 2 weeks ago #23127 by inJour
I have som serious problems with your facebook connect modul. it just says, error accured, try again later, when attempting to log on?? Please help!
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14 years 2 weeks ago #23128 by alzander
Replied by alzander on topic "Error occurred" message
inJour,
I split your topic off from the previous post. Please create new threads when you run into issues.

As for your issue, when I run the Autotune Error Checker on your site, I get:

Test: Facebook Javascript library inclusion
Warn: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.

I don't know what the other extension that you're using for Facebook integration, but it's likely conflicting, as the message says. Can you please disable that extension and test? Looking at your site, you use a Gavick template which has some Facebook integration. That may or may not be it, but it's a good place to start.

If you get rid of that warning and still have issues, just let us know.

Good luck,
Alex
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14 years 2 weeks ago #23130 by inJour
Replied by inJour on topic "Error occurred" message
okay i'll try that.. but the problem is that it use yo work and now suddenly it dont.. :) I'll give it a shot..
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14 years 2 weeks ago #23131 by inJour
Replied by inJour on topic "Error occurred" message
still wont work, i have send you a PM
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14 years 2 weeks ago #23138 by alzander
Replied by alzander on topic "Error occurred" message
inJour,
Autotune is still showing that another Facebook extension is installed. When I go to your home page and open the HTML, if I search for "all.js", it comes up twice. That's the Facebook Javascript library and it should only appear once on the page. Please determine what extension that is is and disable it. You may also need to clear your Joomla cache to make sure your changes take effect.

Once that's disabled, please test again. If you get an error, please:
* log into Facebook.com with the administrator of the Facebook Application you created.
* Try to log into your site
* If you get an error, since you're the admin, you will get more details than just "An error has occurred". Please let me know that error.

Thanks,
Alex
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