Topic-icon error during connection

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14 years 2 weeks ago #23053 by difart
Hello,

I'm new user for jfbconnect

I have the return error during autotune

JFBConnect Remote Error Check
Checks performed on: www.artisteur.com/
Error: Could not fetch page. Server returned:

Error Code: 303 - Page Moved. A redirect was found on your home page. The Error Checker cannot follow redirects.

If you unsure why you are seeing this error, please contact us and we can help.

and trying to connect on the website :

Warning: require_once(/home/biozar54/public_html/artisteur.com/administrator/components/com_comprofiler/plugin.foundation.php) [function.require-once]: failed to open stream: No such file or directory in /home/biozar54/public_html/artisteur.com/plugins/jfbcprofiles/communitybuilder/communitybuilder.php on line 214

Fatal error: require_once() [function.require]: Failed opening required '/home/biozar54/public_html/artisteur.com/administrator/components/com_comprofiler/plugin.foundation.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/biozar54/public_html/artisteur.com/plugins/jfbcprofiles/communitybuilder/communitybuilder.php on line 214

Could you help me ?
best regards
di falco
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Support Specialist
14 years 2 weeks ago #23059 by alzander
Replied by alzander on topic error during connection
Di Falco,
Do you have Community Builder installed? If not, please disable the JFBConnect - Profiles - Community Builder plugin. If you have any other profile plugins enabled for extensions that you don't actually have installed, unpublished those as well.

Hope that fixes you up!
Alex
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14 years 2 weeks ago #23083 by difart
Replied by difart on topic error during connection
all working well.

thank you
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Support Specialist
14 years 2 weeks ago #23090 by alzander
Replied by alzander on topic error during connection
Glad to hear we helped! If you need anything else, just let us know.

Thanks,
Alex
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