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Topic-icon [resolved] FCB Like : error message

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14 years 4 weeks ago #22496 by SeverusSnape
Hi,
I have installed FCB in my website.
I have actived FCB Like. But i have this message error :
"The page failed to provide a valid list of administrators. It needs to specify the administrators using either a "fb:app_id" meta tag, or using a "fb:admins" meta tag to specify a comma-delimited list of Facebook users."

In my configuration, i have add the facebook app ID.
But i have the same message.

I have search but i don't undestand how resolved it.

my website is : www.universharrypotter.com/

(sorry my english is bad, i'm french...)
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14 years 4 weeks ago #22497 by SeverusSnape
I have see that i must add meta tag of open graph.
But where i must add the meta tag ?
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Support Specialist
14 years 4 weeks ago #22498 by alzander
Your English is just fine.

You can enable the Open Graph tags in the Social -> Open Graph area of JFBConnect. It's on by default, and JFBConnect seems to be adding them to your site. If you use Facebook's URL Debug Tool, it's also showing the app_id tag that it's saying is required:
developers.facebook.com/tools/debug/og/o...rsharrypotter.com%2F

My best suggestion is simply wait a day or so. It seems like Facebook has simply not scanned your page enough and stored all the tags. If your application is new, that is normal. It may take 1-2 days for that error to go away.

If it stays, just let us know, and we can help look into it more,
Alex
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14 years 4 weeks ago #22503 by SeverusSnape
Thank for your answer.
Ok, i wait and after i say you if it's good or not.

Thanks again :)
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Support Specialist
14 years 4 weeks ago #22514 by alzander
No problem. Definitely let us know if that doesn't fix it. Not sure why else it wouldn't work. Everything on your page looks perfect.

Thanks,
Alex
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14 years 3 weeks ago #22548 by SeverusSnape
It's good now.
Thanks very much for your help :)
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Support Specialist
14 years 3 weeks ago #22563 by alzander
Fantastic! Glad to hear that it worked itself out.

If you need anything else, just let us know!

Thanks,
Alex
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  7. [resolved] FCB Like : error message
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