Gregory,
Thanks for the update. We were a bit stumped as to the possible causes, so really weren't sure where to go next. Glad it wasn't something with JFBConnect!
Should you need anything else, or, if you get info from your team that you think would be valuable to us, please let us know.
Finally, please consider leaving a rating and review on the Joomla Extension Directory for JFBConnect, or our support. It's certainly not required, but very appreciated!
extensions.joomla.org/extensions/social-...ook-integration/7215
Thanks, and good luck,
Alex