Topic-icon Subscription Error

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14 years 1 month ago #21737 by kopacko
Subscription Error was created by kopacko
I have an active subscription and just updated JFBConnect and now I get this:

Your Subscriber ID was not associated with an active JFBConnect subscription.
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Support Specialist
14 years 1 month ago #21738 by alzander
Replied by alzander on topic Subscription Error
I see the denial. Not sure why. We'll get this fixed very soon and let you know when it is.

Sorry for the inconvenience,
Alex
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Support Specialist
14 years 1 month ago #21739 by alzander
Replied by alzander on topic Subscription Error
Very sorry for the problem. The bug on our side should be fixed. Please try again and let us know if you run into any other issues!

Thanks,
Alex
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Active Subscriptions:

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14 years 1 month ago #21740 by kopacko
Replied by kopacko on topic Subscription Error
That worked...thanks.
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Support Specialist
14 years 1 month ago #21743 by alzander
Replied by alzander on topic Subscription Error
Glad to hear that got you going. Sorry for the trouble, and definitely let us know if you run into any other issues.

Thanks,
Alex
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