Topic-icon Joomla 2.5.4 JFBCRequests aren't received

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14 years 1 month ago #21700 by dushal
To Support,

Hello, I'm running the latest version of your plugin on my site. Went through all the setup material as well as did some searching in this forum. My issue is that when a user or I send request's from JFBCRequest they show up in my administration panel as sent. 152 so far, but on Facebook - nothing happens. The issue may be in the amount sent. I can send one ok, but any more then that and Facebook I think is blocking them. Feel free to login at http:/www.marketersdesign.com or through https:// both work fine. You will be redirected upon login to use the request's feature.

Thank you,
Dusten
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14 years 1 month ago #21701 by dushal
I wanted to include some screen shots's of the current setup. Maybe there is something I'm missing

NOTE: In the user map is shows that there have been no request's sent by myself or in this shot joe. Also notice in the request's that there is not a picture for the user that sent the request.




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Support Specialist
14 years 1 month ago #21703 by alzander
Dusten,
Can you check the sent requests area and see if the requests I sent a bit ago are there? They were successfully received and worked for me. So, that's a good start either way. I used Chrome on a Mac to send them, so you know my method, but didn't do anything out of the ordinary otherwise.

If the avatars aren't showing, that generally means that either Facebook is sending incorrect information back about the request, or there is a Javascript error preventing the sending notification altogether. The blank avatars (usually) mean that the ID for the user we store in the database is '0', which then loads a blank avatar from Facebook. Just wanted to let you know what happens, although that definitely doesn't explain why...

Thanks,
Alex
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