Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Facebook Tab & Canvas Integration error

Topic-icon Facebook Tab & Canvas Integration error

Active Subscriptions:

None
14 years 1 month ago #21515 by allfre
i have follewed the setup guide made a ssl certificate. but get these errors:

All of the Facebook Pages that you are an admin of have already had this App Tab installed.

and:

Websiden på www.toolmart.dk/?fb_source=bookmark_apps...count=0&fb_bmpos=5_0 kan være midlertidigt nede, eller også er den permanent flyttet til en ny webadresse.
Fejl 501 (net::ERR_INSECURE_RESPONSE): Ukendt fejl.

please help what i do wrong?

regards allan
The topic has been locked.
Support Specialist
14 years 1 month ago #21528 by alzander
The problem looks to be that you purchased an SSL certificate for the non-www version of your website URL, but are using the www version as your Secure Page Tab URL. Please try updating the Secure Page Tab URL to the URL below, which looks to work just fine:
https://toolmart.dk/?fb_source=bookmark_apps&ref=bookmarks&count=0&fb_bmpos=5_0

Hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
14 years 1 month ago #21535 by allfre
well the problem was that ssl was not installed full.

because i need static ip adress for my site.

maybe you could add this to the guide as a possible need for the user for the ssl to work.

now i got another problem i can acces apps.facebook.com/toolmart that is working now!

but when i wont to add the app thru www.facebook.com/dialog/pagetab?app_id=3...=http://toolmart.dk/

i got this error You must be the admin of at least one Facebook Page to perform the requested action.

another question is it possible to make the app to a facebook.com site also ? like www.facebook.com/sitename

regards allan
The topic has been locked.
Support Specialist
14 years 1 month ago #21550 by alzander
Allan,
Thanks for the tip on the SSL guide. We'll be going over all our documentation soon with the upcoming release of 4.2, and will try to address the static IP issue.

Glad to hear you got the Application page working.

As for the error you mention, the message pretty much explains it all. If you're trying to add your application to a Facebook Page, you need to be the administrator of that Page first. You can't add it to a personal profile, if that's what you're trying to do. If you are the admin of a Page, and it's not working, please post a link to the actual FB Page, and we'll look to see if there's anything we see that could be causing the issue.

Finally, no, there's no way to get a www.facebook.com address for your app. All apps live under the apps.facebook.com domain.

Good luck,
Alex
The topic has been locked.
Active Subscriptions:

None
14 years 1 month ago #21596 by allfre
well from the backend i can click on the application as page tab -> link i got this error

allfre wrote: You must be the admin of at least one Facebook Page to perform the requested action.


and i found out i needed to make a facebook page in the app settings on facebook. (see picture) before i could apply this. i have not seen that in the guide either.

regards allan

File Attachment:
The topic has been locked.
Support Specialist
14 years 1 month ago #21618 by alzander
Allan,
Sorry for the confusion. I've added a not to update our documentation with more Facebook Page information. We work around this stuff all day long, and forget what's 'new' to some people. The upcoming 4.2 release will include an overhaul of the documentation, and we'll get this information in at this time (around the end of the month).

Thanks,
Alex
The topic has been locked.
Support Specialist
14 years 1 month ago #21619 by alzander
Oh.. in case you need to create Facebook Pages, the direct link to the Page Creator tool is:
www.facebook.com/pages/create.php

Thanks,
Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Facebook Tab & Canvas Integration error
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS