Topic-icon Opengraph issue in blog and category views ....

Active Subscriptions:

None
Hi, we have an issue with content like plugin on blog and category views. We configurated correctly "opengraph" section in JFBConnect to have by default our logo. In article view it's ok and it work very well but in blog, category and featured views, people post on facebook wrong image and wrong text like attachments images.

File Attachment:
File Attachment:
File Attachment:
File Attachment:


There is a way to fix this problem?
Thanks!
The topic has been locked.
Support Specialist
14 years 2 months ago #21120 by alzander
Do you know if you Like'd the page -after- you used the Facebook Debug tool on it? If not, it's possible that Facebook's cache was still simply using the old image it 'guessed' was best for that page. It can take FB a few days to notice the new Open Graph tag.. but the Debug Tool will also automatically refresh their cache as well.

Since it seems right in the Debug Tool, I honestly think everything's good. However, if you want to Private Message me the URL of a page with the issue, I can look into any other issues that may be there.

You can PM me by clicking the arrow under my picture (<----) and hitting the mail icon.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
14 years 2 months ago #21140 by alwarrior
Thanks, I found a solution. You're right, the problem is facebook's cache but FB debugger doesn't clear it automatically.
To clean cache of facebook, you must add "fbrefresh=CAN_BE_ANYTHING" at the end of url to debug. For example to clean cache of "www.example.com", you must write "www.example.com/?fbrefresh=CAN_BE_ANYTHING" on facebook debugger. To get a good result you must do so on individual items already visited "www.example.com/testarticle?fbrefresh=CAN_BE_ANYTHING". After this JFBConnect work well in blog/category views.
The topic has been locked.
Active Subscriptions:

None
14 years 2 months ago #21149 by mtk

alwarrior wrote: Thanks, I found a solution. You're right, the problem is facebook's cache but FB debugger doesn't clear it automatically.
To clean cache of facebook, you must add "fbrefresh=CAN_BE_ANYTHING" at the end of url to debug. For example to clean cache of "www.example.com", you must write "www.example.com/?fbrefresh=CAN_BE_ANYTHING" on facebook debugger. To get a good result you must do so on individual items already visited "www.example.com/testarticle?fbrefresh=CAN_BE_ANYTHING". After this JFBConnect work well in blog/category views.

Hello,
as Alex stated, once someone has LIKEd a link on your website, FB will cache it's content (url, image, description etc') for about a week, so even if you changed something on that page, FB will still use it's cached data.

another trick to solve this issue and also test how would FB see you page, is to use their debugger: developers.facebook.com/tools/debug
it will clear FB's cache before anything is LIKEd for the first time (note that this will not help after someone has already LIKE the page).

Mati
The topic has been locked.