Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. There was an error when trying to move image - (then no avatar)

Topic-icon There was an error when trying to move image - (then no avatar)

Active Subscriptions:

None
14 years 2 months ago #20826 by parr
Good afternoon,

I've just enabled the JFBConnect - but when I've tried testing it users get the "There was an error when trying to move image (/home/www/mydomain.com/tmp/jfbc_622567755pic_tmp.jpg) to /home/www/mydomain.com/images/avatar/1d3a618db223aab6511ef174.jpg

I've checked the common questions and searched the forums - although I've found similar questions about this error, there doesn't seem to be any answers and normally involves someone from your support logging into the website concerned. I've checked that the temporary files folder is writable and that both folders exist.

Can anyone help please?

Thanks in advance.
The topic has been locked.
Active Subscriptions:

None
14 years 2 months ago #20827 by parr
Actually - please ignore this question, I think it was to do with the outgoing permissions on my hosting provider. As a test, I've completely deactivated the restrictions on outbound connections and it now works fine.

Cheers.
The topic has been locked.
Support Specialist
14 years 2 months ago #20842 by alzander
parr,
Yes, that makes sense. Your server will definitely need to be able to connect to Facebook to fetch the avatar. JFBConnect uses fsockopen to do so, which can be restricted. In case you want to open up just one URL for communication (which I think you can do, but I honestly don't know how), the URL we talk with is "profile.ak.fbcdn.net".

Hope that helps, and good luck!
Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. There was an error when trying to move image - (then no avatar)
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS