Topic-icon FB Requests Not working Correctly

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14 years 3 months ago #20005 by micklo
We purchased the JFBConnect software about a month ago and it works to the point of being able to select your freinds from facebook but when you send the request none of the facebook freinds gets the request.

Now i saw some place that an SSL cert is required for this functionality is that correct? Where should it be installed on my server and how do i set it up on the facebook end? Does this feature require a Canvas page? The documentation is not real clear on the canvas page and when it is needed by either you or facebook.

My website is www.allacrosstheboard.com if you could take a look at it and check it out i would appreciate it.
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14 years 3 months ago #20007 by alzander
Michael,
Sorry for the confusion. Our guide for the Requests is being updated and improved now. We'll make sure your questions are answered there as well, but I'll answer them here as well..

When a Facebook Request is accepted, it sends the user to your Facebook Canvas area for your application. From there, JFBConnect takes over and redirects the user to the Destination URL place set in the Request and possibly breaks them out of Facebook's walled garden if the "Breakout Canvas" setting is enabled.

So, yes, you need to have your Facebook Canvas working before Requests can be sent. If it doesn't work, the Request will simply not be sent to the user (Facebook will reject it). For your Facebook Canvas to work, you must have an SSL certificate. It needs to be installed on your server, and you simply need to be able to load the following page:
www.allacrosstheboard.com/
The SSL certificate needs to be issued by a major authority and must be issued for the same domain as your Facebook Application. It's ok if you get mixed content errors (that your images are loading over a non-secure connection).

Hope that all makes sense. Requests are definitely complex. For the 4.2 release, we'll be updating the admin area of JFBConnect to make setting everything up a bit simpler. We're also updating documentation now to help in that effort.

If you have any questions, let us know!
Alex
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14 years 3 months ago #20027 by micklo
Ok i have an SSL cert now installed on my hosting account as you said and on the home page of the site i am getting this error message "Facebook API keys need to be provided to have Facebook connect work" now i do have the api key and secret key installed in the jfbconnect and removed from jomsocial. am i missing something here?
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14 years 3 months ago #20033 by alzander
Michael,
The SSL cert seems to be right from my testing on your home page. I'm not seeing the error message you note above. Is that on your actual home page, or the apps.facebook.com/??? page? Can you let me know what your App Canvas URL is, also?

Never seen that error before, but I'm sure we can get it figured out once we know how to recreate it.

Thanks,
Alex
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14 years 3 months ago #20036 by micklo
That error message is right on the home page on the left side below invite your Facebook friends when I look at it. How do I find my canvas URL so you can look at that?
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14 years 3 months ago #20037 by micklo
We are also trying to integrate jomsocial into the site. Would there be any conflict going on with that
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14 years 3 months ago #20042 by mtk
Hello Michael,
this would seem like going a little backwards, but we suggest following the Configuration Guide to first set JFBC correctly up & running (this also might give you a hint of using JFBC with JomSocial).
Then, when everything works well (i.e login/logout & user creation) you could check the Facebook Tab & Canvas Integration for JFBConnect .

Let us know if you have any trouble after following those guides.

Mati
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