Topic-icon Cannot moderate Facebook comments.

Active Subscriptions:

None
14 years 3 months ago #20003 by blink_black
I have read all the problems others are facing but mine still persists. I can see comments when I go to each individual page, however when I log into developers.facebook.com/tools/comments, I cannot find any comments.

I went to the debug site developers.facebook.com/tools/debug/ and got the folllowing errors below. Please any help is appreciated. Thanks.

Like Button Warnings That Should Be Fixed
Admins And App ID Missing: fb:admins and fb:app_id tags are missing. These tags are necessary for Facebook to render a News Feed story that generates a high clickthrough rate.
Like Button Tag Missing: og:title is missing. The og:title meta tag is necessary for Facebook to render a News Feed story that generates a high clickthrough rate.
Like Button Tag Missing: og:type is missing. The og:type meta tag is necessary for Facebook to render a News Feed story that generates a high clickthrough rate.
Like Button Tag Missing: og:image is missing. The og:image meta tag is necessary for Facebook to render a News Feed story that generates a high clickthrough rate.

Open Graph Warnings That Should Be Fixed
Inferred Property: The 'og:url' property should be explicitly provided, even if a value can be inferred from other tags.
Inferred Property: The 'og:title' property should be explicitly provided, even if a value can be inferred from other tags.
Inferred Property: The 'og:description' property should be explicitly provided, even if a value can be inferred from other tags.
Inferred Property: The 'og:image' property should be explicitly provided, even if a value can be inferred from other tags.
The topic has been locked.
Active Subscriptions:

None
14 years 3 months ago #20047 by mtk
Hello,
please be sure to follow the Configuration Guide to get JFBC up & running.

if you still need any help, please post a link to your website so we could try and help you out.

Mati
The topic has been locked.
Active Subscriptions:

None
14 years 3 months ago #20174 by blink_black
Hi,

thanks for your response. I have carefully gone through the configuration and everything seems to be okay. My issue is that I cannot moderate the comments on the page because I cannot see a MODERATE button. The url is: bunibuni.com
The topic has been locked.
Active Subscriptions:

None
14 years 3 months ago #20181 by mtk

blink_black wrote: Hi,

thanks for your response. I have carefully gone through the configuration and everything seems to be okay. My issue is that I cannot moderate the comments on the page because I cannot see a MODERATE button. The url is: bunibuni.com

Hello,
look at FB's Comment Documentation (look at the bottom), where you'll see you have to have admin rights on those comments.
in JFBC -> Social -> Open Graph, add a new line with the value:
admins={YOU_FB_ID}

let us know if that helped.

Mati
The topic has been locked.
Active Subscriptions:

None
14 years 2 months ago #20855 by blink_black
Hi,

I tried the suggestion you gave but I am still facing errors. Please can you further help me?
The topic has been locked.
Active Subscriptions:

None
14 years 2 months ago #20859 by blink_black
UPDATE:::: I guess your strategy works bro. I logged out and logged back in and I can see it now
The topic has been locked.
Support Specialist
14 years 2 months ago #20861 by alzander
Blink_black,
If you are the administrator of the Facebook Application, you shouldn't need to add the admins tag. However, it never hurts to do so. Unfortunately, the way you added it is incorrect. Your Facebook ID is a string of numbers. You can look yours up in the User Map area of JFBConnect, simply hover over your avatar image and the link that you would go to if clicked has your ID in it. You'll need to use that ID in the Open Graph tag Mati mentioned above, and enter it like so:
admins=12345
You don't want the { } marks in there.

Again, that shouldn't really be necessary since we already include the Application ID on the Page. Any administrator of the Facebook Application should automatically be able to see the moderate button. If you're not an administrator, the admins tag above will allow you to moderate the comments though.

Hope that helps explain, but if you need more assistance, let us know,
Alex
The topic has been locked.