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Topic-icon Joomla 2.5 issue while liking articles on the website

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14 years 3 months ago #19561 by kammam
dear support,
i have one isse which comes up with my joomla 2.5 and jfb like button. when i like something the post this to facebook window comes up but it has the picture from another article meaning the picutre is messed up. google + like works perfect it shows the normal article picture, meaning the picture for that article. Just to let you know i am not putting images with the help of editor but i use the intro image and full text image things on the right side while editing or creating the new article in joomla 2.5. Please help me with this issue as soon as possible
my email is This email address is being protected from spambots. You need JavaScript enabled to view it.
thank you for support
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Support Specialist
14 years 3 months ago #19575 by alzander
Kamran,
There can be a few reasons that causes this. Before we can give you a good answer though, can you let us know what version of JFBConnect you are using?

Also, please post from the account you subscribed from. Priority support is for active subscribers only.

Thanks,
Alex
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14 years 3 months ago #19583 by kammam
Dear Alex,
I am using the latest version of JFB connect. and the issue is that your plugin won't work on our site, can it be conflicting plugins? cause i have other plugins which were installed ?
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14 years 3 months ago #19586 by mtk

kammam wrote: Dear Alex,
I am using the latest version of JFB connect. and the issue is that your plugin won't work on our site, can it be conflicting plugins? cause i have other plugins which were installed ?

Hello,
if you could share with us a link to your site we can try and help you sort this problem.

Mati
The topic has been locked.
Support Specialist
14 years 3 months ago #19600 by alzander
Kamran,
The issue can be many things, including conflicting plugins. As Mati mentioned above, if you can provide a URL for your site, that would help.

Additionally, please give information about the account you subscribed from and the version number of JFBConnect you are using. Priority support is for subscribers only.

Thanks,
Alex
The topic has been locked.
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14 years 3 months ago #19649 by kammam
Dear Alex,

The link to the website is following www.csraz.com. Please look into this failure. i am using your plugin but it won't work and it won't show on the website. Please try to sort out this issue as soon as possible

Look forward for your help
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14 years 3 months ago #19651 by kammam
by the way the plugin is enabled but you won't see anything because it is not working properly
The topic has been locked.
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14 years 3 months ago #19652 by kammam
your plugin is working just when i enable another plugin, please help me with this issue
The topic has been locked.
Support Specialist
14 years 3 months ago #19654 by alzander
Kamran,
Again, we do not support users that have no subscription. Please subscribe to JFBConnect if you want support, or post from the account with an active subscription.

Subscriptions are how we run our business and what allows us to provide a the high level of support we have. Subscriptions are also what helps fund future development. If you don't wish to support us, we simply can't support you.

Thanks,
Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Joomla 2.5 issue while liking articles on the website
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