Topic-icon jfbconnect

Active Subscriptions:

None
12 years 3 months ago #19021 by digitalmind
jfbconnect was created by digitalmind
I have installed the newest version of JFBconnect and Jlinked. Linkedin is working fine but facebook login is giving me error "An error occurred. Please try later"
my website is www.linksknowledge.com/
The topic has been locked.
Active Subscriptions:

None
12 years 3 months ago #19036 by mtk
Replied by mtk on topic jfbconnect

digitalmind wrote: I have installed the newest version of JFBconnect and Jlinked. Linkedin is working fine but facebook login is giving me error "An error occurred. Please try later"
my website is www.linksknowledge.com/

Hello,
have you setup the Facebook APP?
does JFBC recognizes the APP settings in the main component's page?

Mati
The topic has been locked.
Active Subscriptions:

None
12 years 3 months ago #19046 by digitalmind
Replied by digitalmind on topic jfbconnect
I think I have figured out the problem. JLinked and JFBConnect work from domain address "linksknowledge.com" but JFBConnect doesn't work from "www.linksknowledge.com" while JLinked works fine. So the problem is in "www" .... How can I resolve that?
The topic has been locked.
Support Specialist
12 years 3 months ago #19083 by alzander
Replied by alzander on topic jfbconnect
LinkedIn is actually much more picky about the www vs non-www stuff. Some of their widgets (member profile, company insider, etc) will -only- work on what you've set as your Javascript URL in the application configuration. The login functionality will work for either though.

To fix, we'd highly recommend setting up a redirect from the www to non-www (or the other way, whatever you prefer). If you're using the .htaccess file, this can be done by adding the following lines toward the top (this is ours which forces www):
RewriteCond %{HTTP_HOST} !^www.sourcecoast.com [nc]
RewriteRule ^(.*) http://www.sourcecoast.com/$1 [r=301,nc,l]
There are also addons for Joomla which can do the same thing.

With that said, to fix just within Facebook, you should be able to do that by making sure your "Domain URL" in your Facebook Application is set to: linksknowledge.com

That will allow the Facebook buttons to work on your main domain and any subdomains (www is considered a sub-domain).

Hope that all helps, and isn't too complex. It can get tricky, so if you have any questions, just let us know!

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 2 months ago #19747 by digitalmind
Replied by digitalmind on topic jfbconnect
Thank you! yes after implementing your solution its working fine now.
The topic has been locked.
Active Subscriptions:

None
12 years 2 months ago #19749 by mtk
Replied by mtk on topic jfbconnect

digitalmind wrote: Thank you! yes after implementing your solution its working fine now.

We are glad to hear that helped.

let us know if we can help with anything else.
The topic has been locked.