404 Error on redirect

Very sorry for not getting back to you sooner.

When you enter the wrong username/password, you really shouldn't be getting to a 404 page. A 404 error is for a page that doesn't exist, and if it's coming up after a bad login, then something sounds wrong with your configuration. For instance, if you try to login on our demo site, you'll simply be left on the same page.. not redirected to a 404 page (that site is J1.5, but 1.7 behaves the same):
www.sourcecoast.com/jfbconnect/demo/demo-1-registerlogin

If that's not the case, and you have something configured to redirect the user to a special "Username/password" incorrect page, let us know how that is configured so we understand more.

Finally, can you let me know if you have the "Returning User Redirection" enabled? If that's set to no, then JFBConnect will leave the user on the same page they were on when they tried to log in. If that happens to be a 'bad' page, there's no way for JFBConnect to be able to detect that, so that's possible. Again, we'd need to understand more about how the redirection to the initial 404 HTML error page is occurring in the first place to help understand how to fix (and that's likely what would need to be fixed, not JFBConnect).

Hope that helps explain, and sorry again for the delay,
Alex

What SEF extension are you using? That doesn't look like Joomla's built in one. If you are using another SEF extension, you may just be able to look up the URL of that 404 page and simply redirect it somewhere else.

Additionally, can you post the URL for the page this is happening on so we can test (you can PM it to us if you don't want it public).

Thanks,
Alex

I just tested on your site, and can see the 404 page you mention. I don't think that is related to JFBConnect at all.

The login page that your redirected to when the login fails (/login-page) is Joomla's own login page. JFBConnect's login module also uses Joomla's own code for the Joomla login portion, and we don't interfere with the Joomla login process.. just if they want to use Facebook.

I'd recommend trying to enable the standard Joomla login module and see if you run into the same issue. My guess is that you will, which will hopefully help you narrow down the problem. Unfortunately though, I don't think we can help as I don't know the cause and it doesn't seem to be related to JFBConnect.

Let us know if you do (or don't) run into the same issue with the normal Joomla login module, and what you figure out overall.

Thanks,
Alex

Where did you enable that setting? That's not a setting in JFBConnect, so just trying to understand what the fix was.

When I was testing, I was seeing that the 404 page was a redirect to "/my-profile". In Joomla, in general, the login page is an ok place for the user to be and shouldn't generate a 404. The user component is smart enough to show a logout button, instead of the Login form, if the user hits the login page when they're already logged in. There is no "Login Error" page in Joomla that's standard, so we wouldn't be able to add the setting your talking about. Normally, a login error will redirect you to the Login page with a system message saying your credentials are incorrect. That's what I'm seeing on your page. The next login is weird though, and I don't think that's a normal problem.

Hope that all makes sense, but if you have any other questions or suggestions, just let me know!
Alex