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Topic-icon Page Tab: Automatic Resizing & Template

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12 years 6 months ago #14742 by fb_22424954
Hello,

I have two sites; www.landcontractgr.com and www.marketingfunnelpro.com. I created a facebook page tab for LandContractGR and it works perfectly: www.facebook.com/LandContractGR then I created the same page at www.facebook.com/marketingfunnelpro but I was having a problem with sizing.

I was forcing the template via the Template Manager. When I removed that I realized that JFBConnect Page Tab settings is not auto resizing and is not using the template that I select via the component. Any ideas on a solution for this? I've going to try an reinstall the component incase something was missing on install.
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12 years 6 months ago #14743 by fb_22424954
Oh just an FYI I'm using the following:

Joomla 1.7.1
JFBConnect 4.0.3

Reinstall didn't help :/

I had a previous version of JFBConnect on LandContractGR.com but on Marketing Funnel Pro it's a brand new install so maybe the new component is missing some files?!

I made sure all the settings in both of my Facebook Apps are the same.
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Support Specialist
12 years 6 months ago #14751 by alzander
Carl,
Not sure offhand. In the Page Tab config area of JFBConnect, we do have the ability to enable automatic resizing, which may help, but it looks like your template is just too wide.

I think you'll want to use a different template that doesn't show the menu at the top (causing the page to be so wide), and JFBConnect will do it's best to force the width to the proper width for the page area available in Facebook.

Hope that helps give you some ideas, but if you're still running into issues, definitely let us know!
Alex
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12 years 6 months ago #14754 by fb_22424954
I know that template is too wide. The component isn't working because I have a different template selected.

I have everything copied from the LandContractGR site which works perfectly. The component on Marketing Funnel Pro isn't automatic resizing and changing the template like it does with LandContractGR
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Support Specialist
12 years 6 months ago #14762 by alzander
Ahh. Sorry, I guess I misunderstood.

Make sure that the JFBCSystem plugin is enabled. That's where all the canvas magic happens. If that's already enabled, try making it the first or even the last plugin in the ordering of System plugins. It's possible another plugin is changing our behavior.

Not really sure otherwise what might be the cause though, but let us know if the above doesn't get you going, and we'll gladly look into it further.

Thanks,
Alex
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12 years 6 months ago #14765 by fb_22424954
All the plug-ins were turned off. I turned them all on and made them number 1 in the ordering. Still faced with the same problem. :/
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12 years 6 months ago #14766 by fb_22424954
Disregard. I was going the direct link, when I went to Facebook after activating the plug-ins it works perfectly! Thank you so much for your speedy response. Sincerely, Carl
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Support Specialist
12 years 6 months ago #14767 by alzander
Carl,
No problem for the help, and glad we got you fixed up. Support is a huge deal to us, as it should be.

If you haven't already, please consider leaving a rating and review on the Joomla Extension Directory for JFBConnect and/or our support. It's certainly not required, but very appreciated!
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and good luck with your site(s),
Alex
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12 years 6 months ago #14768 by fb_22424954
Already did my friend. 5 Star Rating, "I remember looking at this component & modules several months ago; I didn't buy. I figured for the price why bother just so my end-users can login via Facebook.

Last week I purchased this component and the support is amazing! I couldn't figure out how to get the login button to work correct in a pop-up window. Made a post and within a couple hours I had my answer and was up and running!

The price may seem silly at first but it's a small cost for the ease of logging in via Facebook. One less password for your users to memorize! So go ahead and get this, there are plenty of Facebook components out there this will certainly be my last! You've made a satisfied customer."
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Support Specialist
12 years 6 months ago #14792 by alzander
Carl,
Thanks so much for the review. We appreciate it just as much now as we did then, and now that we know who you are, we won't be bugging you in the future about leaving one again :)

Hope all is good with your site now, but should you need anything else from us, you know where to find us.

Thanks,
Alex
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  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Page Tab: Automatic Resizing & Template
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