Topic-icon Problem about click in GA

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8 years 8 months ago - 8 years 8 months ago #55189 by santamaria
Dear everybody.

i'm using a lot of GA Events on my site, to measure every click possible.
but - i'm not measuring the different clicks on JFBConnect, which are some of the most important clicks on the site.... Likes, Shares, Logins, Comments, etc...
is there anyway i can put the GA Events code in the JFBC plugins code? or configure it in any other way?
what i need most is Events on the social Likes plugins / modules inside articles, and the social logins buttons on their different locations.
i would be happy to know if this is any way possible, and if not, maybe it's a planned feature for the component.
edit: i also noticed in the component backend - "social -> notifications/analytics" - that there is an option called "Add Google Analytics Tracking for New Likes". it is market as "yes". i have GA configured on the site - should i see this likes information anywhere in GA?

thanks a lot,.
Last edit: 8 years 8 months ago by santamaria.
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Support Specialist
8 years 8 months ago #55195 by alzander
Replied by alzander on topic Problem about click in GA
Right now, we have tracking for Facebook Likes and Comments. We don't currently support tracking for the other social networks or logins that you're asking for. It's something that we have on our to-do list for a future release, but don't have a timeline on when it would be available.

If you're not seeing Likes in your Google Analytics, can you let us know what page you are testing from so we can make sure there aren't any issues on that page? Also, let us know what version of JFBConnect you are using.

Finally, please post from the account you subscribed to JFBConnect from. Priority support is for active subscribers only.

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