Topic-icon JFBConnect Stopped Working Today

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6 years 8 months ago #53045 by Ivan

I cant seem to be able to connect anymore on the webste. I was using 6.0.3.
I am not getting any errors just the dialogue box closes and doesnt log me in.
Are there any known issues upgrading from 6.0.3 to the latest?
Do I need to do any changes on any DB tables?
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Support Specialist
6 years 8 months ago #53047 by alzander
If you're using JFBConnect v6.0.3, it's likely breaking due to changes that Facebook made about a week ago. Please upgrade to at least v6.1 which updates JFBConnect to be minimally compatible with the changes they implemented. We, of course, recommend upgrading all the way to 6.3, which has many other compatibility updates.

For more information, see our blog post:

We also sent out a newsletter reminding of the changes in mid-April. If you unsubscribed from our newsletter list, I'd recommend signing back up.

I hope that helps,
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Support Specialist
6 years 8 months ago #53048 by alzander
And no, there aren't any known issues in upgrading from 6.0.x to 6.3.0. It should just be an install from the Installation manager and JFBConnect will automatically make whatever changes are necessary. Of course, if you've modified any of our files, you'll need to make sure your changes still work. We always recommend testing thoroughly after updating any extension.

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