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Topic-icon Facebook requests and notifications

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9 years 3 months ago #52369 by pékov
I'm using Joomla 2.5.28 and JFBConnect 6.3.0 on one of my sites.
I created a request ( as I read here ) and embeded the button into the site. If I click on it, I am able to invite my friends, I can track the sends on the backend and all of them are in 'sent' status and have FB ID. I can send requests via the fronend and the backend too.
The only one problem is that the invited friend doesn't get any notification on Facebook, so he can't accept it.
Could you help me where should I search the solution?
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Support Specialist
9 years 3 months ago #52371 by alzander
Invites, right now, can show up in a few different areas in Facebook when being received. They can be in the top 'jewel' notification area. The also can be in the left-hand side bar in the "Apps" section next to the name of your app, which is not as obvious.

Facebook just announced at their F8 conference that Apps will be getting overhauled and become more prominent over the next few months, which we're excited about:
developers.facebook.com/blog/post/2015/0...elping-People-Share/

So, check those two areas above for now to see if they're there and test... and soon, hopefully it will be more obvious.

Thanks,
Alex
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9 years 3 months ago #52373 by pékov
Thank you for your fast reply.
I've checked everywhere but sadly I can't get it. There isn't on the top area, but the app area is quite interesting. If I invite someone will the app appear on his site? Because until I don't invite him he don't know the app so it isn't in his app list. Btw I can't find my invite in the apps section either :/
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Support Specialist
9 years 3 months ago #52381 by alzander
Can you let us know a URL we can test from? We'll try to send a request to one of our test users and see what happens. If you don't want to make it public, feel free to Private Message it to me by clicking the mail icon under my name to the left.

Thanks,
Alex
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