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Topic-icon Site down after update: Fatal error: Class 'JFBConnectJoomlaHttpTransp

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9 years 3 weeks ago #52310 by Madsand
I just used the Joomla core update options to update 8 of my extensions and after executing, my whole site is down - please help!
I use Joomla 2.5.XXX (the newest one).

The error says:
Fatal error: Class 'JFBConnectJoomlaHttpTransportCurl' not found in /home/gospelda/public_html/gospelnation.dk/components/com_jfbconnect/libraries/authentication/oauth2.php on line 39

Can anyone, please help me?!
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9 years 3 weeks ago #52311 by alzander
It sounds like the installation didn't happen correctly and all files weren't copied as expected.

If you can't access the administrator area, do the following:
* Edit the /plugins/system/jfbcsystem/jfbcsystem.php file. Around line 27, you'll see:
function __construct(& $subject, $config)
    {
        $factoryFile = JPATH_ROOT . '/components/com_jfbconnect/libraries/factory.php';
* Update that as below adding the "return false;" line:
function __construct(& $subject, $config)
    {
        return false;
        $factoryFile = JPATH_ROOT . '/components/com_jfbconnect/libraries/factory.php';
That should allow access to the admin area again.

Then:
* Go to the plugin manager and disable the JFBSystem plugin
* Download the latest version of JFBConnect from the My Downloads area above
* Install using the standard Joomla installation manager.
* Check that the following file exists on your system:
/components/com_jfbconnect/libraries/joomla/http/transport/curl.php
* If so, re-enable the JFBCSystem plugin and hopefully things should work.

If things fail, use the step above to disable the JFBCSystem plugin again. All features won't work in JFBConnect, but at least the site will load and we can investigate further.

Let us know how that goes.

Thanks,
Alex
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9 years 3 weeks ago #52313 by Madsand
Hi Alex,

That was just AMAZING!
The response time and the efficiency of your response! - you just solved my problem entirely, within 15 minutes!!!!

THANK YOU SO MUCH!!
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Support Specialist
9 years 3 weeks ago #52314 by alzander
No one likes a downed server, especially us :) We're not always this fast, but when we see "Fatal error" our ears perk up.

I'm glad to hear that seems to have gotten you going. Of course, if you run into any other issues or have any other questions, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It's certainly not required, but very appreciate:
extensions.joomla.org/extensions/extensi...l-display/jfbconnect

Thanks,
Alex
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9 years 3 weeks ago #52315 by Madsand
I am so happy that you managed to help me - as I am not to familiar with hard coding.
I am in the progress of migrating to Joomla 3.X and I just tried to migrate, which resulted in more problems, that exceed the kind of support that I would expect from a component specific support forum, so I would normally not ask, but as you solved my last problem so fast, maybe this is a quick one as well...?

After migrating I see the same layout, but with different errors whenever I try to navigate to different submenus. I managed to go to System Info, though, and here it states that the Joomla version is 3.4 - which would be great, but it doesn't seem like it.

Maybe you could give me a quick pointer on where to look for answers to the error?
I attach dashboard and system info screen dumps.

Thank you so much again!

File Attachment:


File Attachment:
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Support Specialist
9 years 3 weeks ago #52317 by alzander
It definitely seems like there were some issues with the upgrade based on the "Table Not Found" message in the 2nd image.

The views could easily be from a caching issue. I'd recommend:
* Clearing your Joomla cache
* Clearing your Browser cache (or just closing it and opening it back up again)

After that, for the database issues, go to the Installation Manager -> Database section. There will probably be issues listed there. Try clicking "Fix".

That *should* fix any database issues, but you really will need to make sure everything works as expected. Something seems to have gone wrong during the upgrade which could have caused other problems as well.

Hope that helps,
Alex
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9 years 3 weeks ago #52318 by Madsand
Thank you for your hints!

When I try to clear cache, following error shows up:

Fatal error: Call to a member function get() on a non-object in /home/gospelda/public_html/gospelnation.dk/administrator/components/com_cache/controller.php on line 37

When trying to enter Installation Manager, a similar error shows up:

Fatal error: Call to a member function get() on a non-object in /home/gospelda/public_html/gospelnation.dk/administrator/components/com_installer/controller.php on line 37

Maybe there is a quick fix for this?
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Support Specialist
9 years 3 weeks ago #52319 by alzander
I don't think there's going to be a quick fix. I'm not sure what's going on. It seems like a lot of Joomla files weren't properly upgraded during the migration to 3.x, and I don't think I'd be the best to help you resolve those problems as that's not something I deal with regularly.

I can only recommend making sure you've followed all the steps in the Migration guide:
docs.joomla.org/Joomla_2.5_to_3.x_Step_by_Step_Migration

If that doesn't help, you may want to post (or search for) your issue in the official Joomla support forums:
forum.joomla.org

Thanks,
Alex
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9 years 3 weeks ago #52320 by Madsand
Thanks for all your help, it has been a big leap forward! I hope to solve the rest with the guidance of other professionals like you!
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Site down after update: Fatal error: Class 'JFBConnectJoomlaHttpTransp
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