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Topic-icon avatar not importing

Support Specialist
15 years 1 month ago #533 by alzander
Replied by alzander on topic avatar not importing
Can someone PM me or send us some login information into the backend of their server? We'd like to add a few more debug statements to the component during the copying of the image to see if we can pinpoint where the problem is.

If you have SSH or other access, that'd be super as well. Otherwise, we would need to install something like NinjaXplorer to allow us to edit some of the JFBConnect files. We won't be messing with anything else.
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Support Specialist
15 years 1 month ago #542 by alzander
Replied by alzander on topic avatar not importing
Nexcent:
Thank you for providing me access to the administration area! We put a fix on your site that we'd love for you to test more, but it seems to be working.

All:
We found the issue and changed the code. It will be available in the next release, which we're pretty confident will be out this week. It doesn't seem to be affecting many people, but hopefully this hasn't inconvenienced the few of you too much.

The problem comes from a PHP setting for allowing remotely opening files.. some web-hosts set this to 'no' by default, which was the case on Nexcent's site. I'm assuming this is case for the others affect. To check yourself, go into "Help->System Info" and the "PHP Settings". Search for "allow_url_fopen". If it's set to no, the current/soon-to-be-old method for fetching avatars will not work. The new method disregards that setting by using a different routine. We don't think this will adversely affect anyone that's currently working correctly.

If you allow_url_fopen is set to Yes, and you're still having this problem, let us know as soon as possible!
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15 years 1 month ago #577 by smallmid
Replied by smallmid on topic avatar not importing
Problem is fixed with new com_jfbconnect_j1.5_v2.0.1.zip download.

Thanks Much!
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15 years 3 weeks ago #715 by nexcent
Replied by nexcent on topic avatar not importing
Thanks again!

working fine on <!-- m --><a class="postlink" href="yourbabyboyandgirl.com">yourbabyboyandgirl.com
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13 years 8 months ago #4244 by dadda007
Replied by dadda007 on topic avatar not importing
Hi,
I also have the same problem with PHP Version 5.2.6-1+lenny8. Website is www.champs12.it/magazine-tempo-libero/
Can't find a way to import Avatr pictures in my folder. Benne trying for really long time.

Folder privileges to 777.
All directories are writable, allow_url_fopen is ON and php setting like this:
Safe Mode: Off
Open basedir: None
Display Errors: Off
Short Open Tags: On
File Uploads: On
Magic Quotes: On
Register Globals: Off
Output Buffering: Off
Session Save Path: /var/lib/php5
Session Auto Start: 1
XML Enabled: Yes
Zlib Enabled: Yes
Disabled Functions: None
Mbstring Enabled: Yes
Iconv Available: Yes
WYSIWYG Editor: Editor - No Editor
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Support Specialist
13 years 8 months ago #4245 by alzander
Replied by alzander on topic avatar not importing
I just tried to log into your site using Facebook. After logging in, I wasn't really able to tell if I had logged in successfully. It looks like you've done some customizations to the login module (which is fine), but makes it harder to see the issue. After logging in, where can I see my profile, or where should I look to see a missing avatar?

Thanks,
Alex
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13 years 8 months ago #4247 by dadda007
Replied by dadda007 on topic avatar not importing
Mmm.basically the only customization I did was that you are not redirect straight to your profile but you have to click on your name when the page reloads after the login. Or if u prefer, to see some missing avatar you can go to this page: www.champs12.it/community/
I can give u access to admin in case it helps.

Many many thx!
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