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7 years 7 months ago - 7 years 7 months ago #38113 by kamastudio

Today an admin reported that the when you click the LIKE button at the bottom of an article that it records your like. However after a few seconds if you wait, the LIKE will disappear and its as if you never click like.

I ran AUTOTUNE and when i tried to apply the recommendations i get this error.

COM_JFBCONNECT_FB_API_ERROR(#100) Failed to update the application
COM_JFBCONNECT_FB_API_ERRORAn unknown error has occurred.

Here is our SITE

When I Turn on DeBugging I Get this.
Error Linting URL An internal error occurred while linting the URL.

Please Let me know if you can help. It was working fine and we have a heavily trafficked site.
Last edit: 7 years 7 months ago by kamastudio.
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Support Specialist
7 years 7 months ago #38124 by alzander
I think all of your issues were likely due to Facebook issues that were occurring for a few hours earlier today. They have been resolved though, so you shouldn't be having those problems anymore.

Please test and let me know if you're still having problems. We'll gladly help investigate if so.

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