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Topic-icon Click on Connect brings site up in Pop up

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14 years 2 months ago #3119 by rembrandt
I got it working when the module is published to the left position of my template. In other positions it gives me the popup. The theme is from YOOTHEME.
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14 years 2 months ago #3148 by alzander
I will try reproducing your issue on my site. There may already be a fix for this issue, but I want to make sure it's the same issue you are reporting. I will let you know what I find.
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14 years 2 months ago #3151 by alzander
rembrandt,

Could you PM me a link to your site so I can see if the login module is conflicting with anything else? So far, I haven't had any luck reproducing the issue.

Are you getting any javascript errors when the page loads or when you click the Connect button? Are you noticing anything else weird?

Thanks for your help
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14 years 1 month ago #3460 by jegonza89
Hey SourceCoast, I posted my problem in another thread identical to this one but as you may have guessed I'm having the same problem. It only happens every now and then and I've tried to follow all of your advise regarding the Url's but to my knowledge they're set correctly. I do have another Facebook Fan module installed on the site but they have the same API code. Also, I tried to follow the previous post by Moosed but he lost me. I really need to try and figure this out. Thanks ahead of time. My site is <!-- w --><a class="postlink" href="www.InthekNOwla.com">www.InthekNOwla.com
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14 years 3 weeks ago #3477 by alzander
I'm asking another developer's opinion on having multiple init calls and will get back to you with a suggestion. Thanks for your patience.
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14 years 3 weeks ago #3480 by alzander
The other developer said that having multiple FB.init calls with the same API key should not cause any issue. Can you let me know what browser you are using and any other info you can provide so I can try to reproduce it.

Are you reloading the page multiple times?
Are you getting any javascript errors when the page loads or when you click anything?
Is it only on certain pages?
Can you setup a test page that doens't have the other FB module and see if you still have the issue?
Does it happen right after you log out and log back in?
Does it happen when you first open the browser?
Are you doing anything else in the same browser (visiting Facebook, etc)?

Hopefully the answers to these questions will help us be able to reproduce the issue and get it fixed.

Let me know what you find.
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14 years 3 weeks ago #3484 by jegonza89

sourcecoast wrote: The other developer said that having multiple FB.init calls with the same API key should not cause any issue. Can you let me know what browser you are using and any other info you can provide so I can try to reproduce it.

Are you reloading the page multiple times?
Are you getting any javascript errors when the page loads or when you click anything?
Is it only on certain pages?
Can you setup a test page that doens't have the other FB module and see if you still have the issue?
Does it happen right after you log out and log back in?
Does it happen when you first open the browser?
Are you doing anything else in the same browser (visiting Facebook, etc)?

Hopefully the answers to these questions will help us be able to reproduce the issue and get it fixed.

Let me know what you find.


Hey SourceCoast, thanks for getting back to me.
To answer your questions:
Yes, I'm always adding content so I reload the browser continuously and clear the cache.
Haven't gotten any javascript errors. It's on every page and it seems to be affecting the JomSocial FB Connect module as well.
Yes it has happened as I logged out and back in before and as I first opened the browser.
I usually have many tabs open at the same time including Facebook.
I typically use Firefox but have witness the same thing in IE and Safari.
The issue seems to have gone away for now but as I said, it happens sporadically and has come and gone before. I've experienced the same issue across browsers, different computers, and at different ip's. Thanks so much for the help, let me know if you need login credentials to explore further.
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14 years 3 weeks ago #3498 by alzander
If you can't currently reproduce the issue, I won't be able to do much with credentials.

I think you are on to something with the JFBConnect and JS Facebook extensions conflicting. I would focus on the pages on your site that have both installed. I would also try logging in and out repeatedly using both extensions. You can also try logging out of facebook.com and then reload your page and see what happens.

If you can reproduce the issue, let me know how and I will take a look. At that point, it might be useful for me to have credentials to your site.

Thanks
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14 years 3 weeks ago #3510 by jegonza89
Hey,

It seems to be doing it again. I've just finished uninstalling a bunch of components that I thought was unnecessary including JomSocial and all of a sudden there it is! Thanks for the help. I'll email you login credentials if you need them.
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14 years 2 weeks ago #3515 by alzander
Sounds good.
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