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11 years 5 months ago #28215 by scottjbowen
I have reviewed everything and it appears like everything should be working.

The site is www.fittogether.com

I have upgraded to the latest version of JFB Connect, and gone through the auto tune. Everything checks out there.

When I click on the Facebook login button, a window will come up to validate my facebook login, but then it does not log me in or redirect me to the logged in home page. I am also getting the error:
ReferenceError: jfbc is not defined
I have looked, and I do not see the jfbconnect.js being called anywhere. But the JFBSystem plugin is activated.

Help!

Thanks,
Bryan
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11 years 5 months ago #28226 by alzander
Replied by alzander on topic SC Login stopped working.
Bryan,
The jfbconnect.js file is definitely missing, which is absolutely a problem. I check a lot of the 'normal' causes that can make that happen, which are usually a template that prevents Javascript from loading. That's not the cause though. My next suggestion would be to disable your CDN extension, and any other 'optimization' plugins you may have enabled. Possibly one of those is preventing our Javascript from loading.

Beyond that, try re-ordering our JFBCSystem plugin to the first plugin position.. and then the last position.. and test after each to see if one causes the jfbconnect.js file to be included. Clear your Joomla and browser cache after each test as well.

Let us know how that goes, but if you still have issues, we'll help how we can!

Thanks,
Alex
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11 years 5 months ago #28232 by scottjbowen
Ok, tried all of your suggestions. and they didn't help.
I tried adding the JFBconnect.js script manually to the site template, and that got me further.

It sends me here: www.fittogether.com/nullindex.php?option...ull&cb=1354243102932

If I delete the "null" in front of the index.php and load it looks like this:
www.fittogether.com/index.php?option=com...ull&cb=1354243102932

When I hit reload, I am finally logged in and go to the page that I was expecting to go to.

So the 64,000 question is why am I being sent to "nullindex.php"?
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11 years 5 months ago #28244 by alzander
Replied by alzander on topic SC Login stopped working.
The real question is what's preventing the jfbconnect.js file from being included. That's an underlying issue that even if you fix 'other' problems, doesn't really go to the root of what's might be causing your issues.

I just checked, and I see you're running a really, really old version of Joomla from over 2 years ago. My first recommendation now would be to upgrade that to something newer. We don't test with versions that old as things change and there have been many, many security and bug-fix releases in Joomla since then. It's possible one of those fixes will also fix the issue you're having now.

Can you upgrade? Usually, it's just a matter of unzipping an upgrade package to your Joomla root folder and that's it. Beyond that, I'd have to ask for super admin access to try to narrow things down. If I can't though, I'd come back to upgrading your Joomla version again.

Hope that helps,
Alex
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