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Topic-icon comments in facebook are not seen in article view

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Hi,
If I post an article using goo.gl (or any other URL shot service) - and then someone post a comment directly in Facebook - I can't see the comment in the article on my web site.
It also happens if I post the article link without using goo.gl

How can I fix this?
Thanks
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Support Specialist
11 years 6 months ago #27431 by alzander
Where are you posting the article? If you're creating a status update on your profile page, and including a link to the article, the comments won't attach to the actual article. The comments would then be for your status update which may, or many not, be about the actual article. The comments are for whatever content the user is commenting on, and in that case, it would be your status update, not the actual article.

There's no way to have a status update's comments 'push' to any links that may be referenced in the status update.

Hope that explains, but if you're doing something else, let us know.

Thanks,
Alex
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11 years 6 months ago #27439 by Morpheus
Is there a way to publish an article as status and have it's comments integrated with the comments in the article itself?
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Support Specialist
11 years 6 months ago #27445 by alzander
Not any way that I know of or have heard of. We've looked into ways to tie the two together before, but wasn't able to find anything. If you find anything out about how to do so, or see another site that is managing to do it, let us know.

Thanks, and good luck,
Alex
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