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Support Specialist
11 years 6 months ago #27071 by alzander
Baris,
No, that shouldn't be important. I believe that line is just for the multiprofiles system was added to JomSocial in v2.0. Since you don't have that feature, changing it to 'null' simply bypasses our checks for what profiles you may have defined for your users. Everything else should work.

Beyond that, it sounds like everything is up and going on your system with JFBConnect (so far). If not, let us know if you're still running into troubles!

Thanks,
Alex
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11 years 6 months ago #27107 by barcan
Replied by barcan on topic subscriber id not recognized
There are still some issues but maybe those are related to our site only, so I will PM you one of these days. I will try and figure out most myself first so you don't have to spend much time.
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Support Specialist
11 years 6 months ago #27115 by alzander
Baris,
Definitely contact us if you have any questions, and good luck!

Thanks,
Alex
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11 years 6 months ago #27463 by Topaz
Replied by Topaz on topic subscriber id not recognized

alzander wrote: ... I'm going to make the grand assumption that you have no intent of upgrading Joomla to the latest 1.5.27 release, correct?
...

Please, where to download Joomla 1.5.27 ? I have Joomla 1.5.26 and wish to upgrade to 1.5.27 thank you.
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Support Specialist
11 years 6 months ago #27466 by alzander
I mis-spoke above. 1.5.26 is the latest release. Hope that helps, and if you're looking for the best Facebook integration for Joomla 1.5, JFBConnect is it. We're planning to continue supporting Joomla 1.5 with our next major release, due out in just a few weeks!

Best of luck,
Alex
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11 years 6 months ago #27470 by bzyk123456
me to show same error.
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Support Specialist
11 years 6 months ago #27473 by alzander
bzyk123456,
You need to have a subscription to JFBConnect for the Autotune configuration tool to work. If you don't already have one, you can subscribe from the page below:
www.sourcecoast.com/jfbconnect/product-overview

If you already have a subscription, use the subscriber ID from that account.

Hope that helps,
Alex
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11 years 4 months ago #28507 by edwardchee
I just bought an active subscription yesterday and I also have the same problem.

Under JFBConnect Overview menu, I get "Facebook Application information not found. Please run AutoTune to fetch your settings." (although I have definitely set up my facebook app info and JFBConnect works (with occassional bugs) on my site.

Under the Autotune menu ,I get the following messages
Your Subscriber ID was not associated with an active JFBConnect subscription.
Could not fetch application and recommendation data from SourceCoast.com. Cached values were loaded, but may be out of date.
It's highly recommended that you make a successful connection to get the most up to date application data and recommendations.

Autotune also doesnt work for the same reason, but I can set up JFBConnect manually. Working on a fresh install of Joomla 2.5. Would appreciate any help!
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Support Specialist
11 years 4 months ago #28509 by alzander
Edward,
Please make sure you've setup JFBConnect with your correct subscriber ID. That ID can be found on the page below:
www.sourcecoast.com/view-your-user-details/

You can set that in the Configuration area or in the "Basic Info" section of Autotune. Once set, that will properly fetch all the information from both SourceCoast and from Facebook that you may need for some features of JFBConnect. If not, please create a new thread in the forum as this thread is a few months old and has gotten off-track from the original request.

We'll gladly help you in the new thread if you continue to have issues making a connection or need more help.

Thanks!
Alex
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  1. Forum
  3. Discontinued Products
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