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Support Specialist
14 years 4 weeks ago #3475 by alzander
I just checked in Safari and the button shows up for me:
Screen shot 2010-04-06 at 5.08.49 PM.png

If I should be looking on a different page or anything, let me know and I will try to help.
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14 years 4 weeks ago #3481 by etc
That's very interesting...do you have any idea what might be preventing it from showing up on my computer? :/
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14 years 4 weeks ago #3482 by alzander
Does it work on any of the pages?
Is it only in Safari?
If you reload the page with CTRL+R, does it show up (this tells the browser not to use the cache)?

Let me know and we can try some other things to figure out what's going wrong.
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14 years 4 weeks ago #3483 by etc
It doesn't work on any page, nor does it work after a refresh. I have gone so far as to completely clear my cache and cookies prior to no avail.

Screen shot 2010-04-06 at 6.51.04 PM.png

Screen shot 2010-04-06 at 6.57.24 PM.png
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Support Specialist
14 years 3 weeks ago #3499 by alzander
Do you see any javascript errors when the page loads?
[url:jcxdy73x]http://www.cmsmarket.com/resources/dev-corner/92-how-to-check-for-javascript-errors[/url:jcxdy73x]

What version of Safari are you using?

Are you using the Windows OS or Mac OSX?


Let me know and I will try to help. It's very strange and I'm sure there's a fix for it.
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14 years 3 weeks ago #3509 by etc
I'm actually using the Mac OSX version, 4.0.5

As you suspected, there was a definite js error relating to the facebook button - good call.

I've attached a screenshot of the error! :)
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Support Specialist
14 years 3 weeks ago #3516 by alzander
I get a similar message when I access our demo site, but I still see the button:
Screen shot 2010-04-11 at 9.37.50 AM.png

This is where that image is coming from (for me at least):
[url:5ltkse45]http://static.ak.fbcdn.net/rsrc.php/zEYEC/hash/7e3mp7ee.png[/url:5ltkse45]

Can you open that image in your browser directly?


Let me know what you find and we will keep trying stuff.
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Support Specialist
14 years 3 weeks ago #3517 by alzander
The fix proposed in this post seems like a bit much, but you might want to try it:
[url:329mjm22]http://forums.macosxhints.com/archive/index.php/t-74826.html[/url:329mjm22]

If this is just an issue with your computer, you probably don't want to spend a lot of time chasing down what is going wrong and just want to get it fixed.

Let me know what happens. I think testing by logging in with another user is a good idea!
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