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JFBC Fan Page Error

johnlanglois
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11 years 10 months ago #23585 by johnlanglois

JFBC Fan Page Error was created by johnlanglois

The fan module is producing the following error code:
"There was an error fetching the like box for the specified page."

A brief Google search indicates that FB may have changed the way this information needs to be coded.
Should I wait for an update or is there another way to get that information into the display?

Thanks.

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alzander
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11 years 10 months ago #23588 by alzander

Replied by alzander on topic JFBC Fan Page Error

There haven't been any recent changes to the Like-Box/JFBCFan module that we're aware of and we keep up on this things pretty well. Just to verify, the URL you are putting into the parameters is:
* A full Facebook URL, like www.facebook.com/SourceCoast (feel free to try that to see if it works)
* A Facebook Page URL, *not* a Facebook profile URL. The Fan module only works with Facebook Pages, not personal profiles.

Hope that helps, but if it still doesn't work, please let us know the Facebook Page URL you are using and we can investigate further.

Thanks,
Alex

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JFBC Fan Page Error