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Topic-icon Login with FB button doesn t show

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12 years 1 month ago #20993 by eromes
Hi there,

I ve installed the JFBconnect component and modules correctly. The button works when I see it on my site but when I go to a different page or refresh the same page the writing "login with facebook" remains but I can t apply the function of pressing the button (where it should be blue and appears transparent)To explain visually I m attaching a sccrenshot.
File Attachment:
.

and this is how it is when it appears:

File Attachment:


Can you please explain what happens?

Best,

Eros.
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Support Specialist
12 years 1 month ago #20999 by alzander
Eros,
The Facebook Javascript library isn't being properly inserted on the page from JFBConnect. That could be caused by any of the following:
* The System Cache plugin is enabled and ordered before the JFBCSystem plugin. The System - Cache plugin should be ordered last, always.
* Some other extension is stripping our tags. Gavick templates have been known to remove social features in the past when they detect them so that theirs can load. That doesn't seem to be the case here, but I'd suggest making sure Gavick's social features are disabled. If that still doesn't work, please try a different template and see if that works. If so, we can help you further from there.

Let us know how that goes,
Alex
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12 years 4 weeks ago #21018 by eromes
Thanks again for the help.

I works now.

Eros.
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Support Specialist
12 years 4 weeks ago #21029 by alzander
Excellent! Glad to hear you got it going. Can you let us know what was causing the issue? Always good to know for helping others. If not, no worries :)

Thanks,
Alex
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