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Topic-icon Fixed: Site Opens in Pop-up After Log-In - No Navigation

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This appears to be an Internet Explorer-only issue. A friend with Firefox can log in just fine. Its a problem though, if the module does not work for users of internet explorer. I am hoping you can help.

System Info:
Internet Explore 8.0
Windows XP svc pack 2
Joomla 1.5
Community builder log-in
sh404SEF
No .htaccess
301 redirect www/non-www in sh404SEF set to "yes"
site installed at <!-- m --><a class="postlink" href="www.beltminer.com/Joomla">www.beltminer.com/Joomla

When loggin in in the facebook pop-up, the popup refreshes without logging on:
[img]http&#58;//www.beltminer.com/images/bmlogin01.jpg[/img]

If I refresh the small popup, it seems to log in correctly, but with no navigation bars in the window:
[img]http&#58;//www.beltminer.com/images/bmlogin02.jpg[/img]

If I close the popup, and refresh my original page, It does not log in correctly:
[img]http&#58;//www.beltminer.com/images/bmlogin03.jpg[/img]

Please let me know what further information I can provide

Heeeeelp! :D

Thank you!

Michael
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14 years 9 months ago #1777 by gurney
Let me know if this is answered somewhere aelse. I wasn't able to find the answer.

thank you.
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Support Specialist
This has occurred on a few sites before. The best solution we've given is to try to recreate your Facebook application with the 'minimal' settings given in our user guide. Try that API/Secret Key and see if you get the same issue.

Also, keep in mind the following:
- With a sub-directory URL such as yours, ensure that you are including your full path in both of the callback fields in the FB app.
- Ensure that when connecting, you include (or don't) the www from the site's name. Whatever you put into FB should be what the URL should say when you try to log in. If it's different, you'll run into these issues.
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14 years 9 months ago #1798 by gurney
Hi Thank you,

I double checked everything, but could have missed somethig. Still does not work. Here are the settings I am using:

FBConnect new user redirect is "/Joomla"
FBConnect create new users set to "No"

JFBCLogin redirect on FB login is "Home"

On FB Developer App Settings:
Canvas Callback is "www.beltminer.com/Joomla"
Connect Callback URL is set to "www.beltminer.com/Joomla"

Let's nil this!

<!-- s:-) --><img src="{SMILIES_PATH}/icon_e_smile.gif" alt=":-)" title="Smile" /><!-- s:-) -->
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14 years 9 months ago #1801 by gurney
Still not working.

Unfortunately, we just found a bug with this mode. If you want to test, please uncomment (remove the #) the 2 require_once lines in the /components/com_jfbconnect/controller.php file at lines 20, 21. It will be fixed in the next release!
sourcecoast


Does this affect my installation? I am using CB registration with "Create New Users" set to "No".

Thanks!
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Support Specialist
That certainly could be affecting you, and we'd suggest removing it. We've done testing with CB and the setting of "Dont create Joomla users", but will try to do more to see if that could be part of the problem.

In all honesty though, the cause of the site showing up in the login box has always been more on the Facebook application side of the equation than the JFBConnect side. Have you tried creating a new app within Facebook (just for testing purposes) with the minimal settings to see if you still have the issue? After you test, you can switch it back to your original api/secret key, but that helps eliminate a big unknown piece of the equation.
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14 years 8 months ago #1820 by gurney
Hi,

Yes, I did. I've been round and round. Tried uninstalling FBConnect and starting from scratch too. Going through it step by step. Had some probs with FBConnect uninstall though. Not clean, then had issues reinstalling, got past those, did a clean install with new FB app and FB Connect. No luck.
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Support Specialist
Gurney,
Apologize for the delay in getting back to you. I logged into your site and application and changed a few settings and it appears to be working. I'm not sure if the JFBConnect settings are correct (for your needs), but let me know if you have other issues and we'll do what we can to help.. much quicker.

The FB app had a few settings I changes.. I turned off whitelisting mode (so that anyone can access the app), turned off sandboxing mode, and changed the app type to FBML instead of iFrame.

For FBConnect, I turned the app to Create New Joomla users. For CB, there's been a few issues with not creating new users because CB doesn't like having 'pseudo users'. Were working on this, and if it's critical for your needs, let us know.

Again, sorry for the delay and hope this helps get you on your way. It worked for us in Firefox, but I didn't test extensively.
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14 years 8 months ago #1873 by gurney
Hi,

Thank you. I really appreciate the support.

I'd like to report that I was able to log in correctly, but it isn't the case. Maybe this is an IE thing?

Without changing anything, I went to the site, selected FBConnect" and hit log in. Pop-up worked correctly, then I entered FB login info. Seemed to correctly redirect to site, but had not logged on. Hit refresh, no change. Tried FB log in again, but this time, when pop up came up, it was simply the home page, w/ no FB login.

I hope this helps track down the issue. Let me know what other information I can provide.

Thank you!

Michael
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Support Specialist
We just looked more into your code with IE and found that on page load, there is a script error that's being thrown. You can turn on error reporting by going to "Tools->Internet Options" and then unselecting "Disable script debugging (Internet Explorer)". When clicking the Facebook login button, the error appears.

The file throwing the error is from "/Joomla/templates/mageia/ja_menus/ja_cssmenu/mootools.v1.1.js" which is being included from your template. The problem is that Joomla also includes it's own version of mootools, which you can see from this reference if you look at the code, "<script type="text/javascript" src="/Joomla/media/system/js/mootools.js"></script>".

I don't want to mess with your site much, but can you try turning off the ja_cssmenu and test to see if JFBConnect works then? It's not a permanent solution, but will help us get much closer to the bottom of this.

We (like many other components) need mootools to be functioning correctly, and when 2 versions are included, it can cause some severe conflicts.
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