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Topic-icon New Error [SOLVED]

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14 years 5 months ago #17226 by fb_100001229590578
This also does not seem to work, I get the same error and failure to complete the form.
edit: Strange that the category was not in the url (here it is again:
www.filmpositivesnow.com/index.php?page=...irtuemart&Itemid=213
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14 years 5 months ago #17227 by alzander
Replied by alzander on topic New Error [SOLVED]
Well now, we've been hunting down the wrong issue apparently. The page you linked to above correctly skips the code I wanted it to skip, but still gives the error. So, we need to look elsewhere. It seems like JFBConnect is somehow interfering with AJAX requests to your site. Not sure why, and that's not common, but after looking at your code, we do have some ideas.

If you want us to try some code changes, and don't mind private messaging us a super admin account, we'll gladly look into it further. Otherwise, let me know and I can keep providing some possible code changes.

Just to make sure, when you disable the JFBCSystem plugin, this all goes away, correct? It helps to narrow down the exact extension, even though all of our stuff is pretty inter-related.

Thanks,
Alex
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14 years 5 months ago #17244 by fb_100001229590578
When the system plugin is disabled it does correct the problem, all of the other plugins dont seem to cause the problem.
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14 years 5 months ago #17264 by alzander
Replied by alzander on topic New Error [SOLVED]
Jeremy,
Just got in to dig around on things and... success! The idea before was correct, but we were preventing Facebook's Javascript library from loading on the wrong type of page. Instead of Virtuemart, it was the AJAX call to chronoforms that was the problem. The line below is what now prevents the library from loading in that very specific circumstance:
if (JRequest::getCmd('option') == "com_chronocontact" && JRequest::getCmd('chronoformname') == "bix_ajax_return")
        return "";
Please take note of the change as you'll need this when you upgrade JFBConnect. However, it should be pretty easy to do now that we know what to do!

Obviously, please test. Hopefully, everything will go smoothly from here.. but if not, let us know!

Thanks,
Alex
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14 years 5 months ago #17266 by fb_100001229590578
That seems to work! I will test it more thoroughly though just to be sure. As another note I had chronoforms inside of the "fancy tabs" module and once I disabled the jquery from that module it all worked fine. I guess the extra facebook java script was just enough to break the camels back. But with this code addition I can use it all. Excellent!

I wish I could make more than one rating for you guys! Your support as always is so top notch, I can't begin to say enough good things about it! Thanks again for helping me, especially on Christmas holiday! Hope you all have a great new year!
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Support Specialist
14 years 5 months ago #17267 by alzander
Replied by alzander on topic New Error [SOLVED]
Wait.. you already left a review on the JED? Well shoot.. we wouldn't have helped if we knew that! :D Honestly didn't know you left one, but hope it was good! Tough to match up users to reviews.. but thank you!

As for your issue, glad we got you going and that you can use everything you want. You do have a lot of extensions installed on your site. Not sure if you're using them all, but would recommend uninstalling or disabling anything not in use. Cleaner, faster, and less likely to cause conflicts or other issues.

Anyways, best of luck to you and your site, and look for JFBConnect 4.1 next week!
Alex
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14 years 5 months ago #17268 by fb_100001229590578
Thanks for pointing that out I had not left one yet, I really thought I had left one! But that's all fixed now! I left one just a few ago. I hope it reflects well what you and source coast do! Thanks again.
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14 years 5 months ago #17269 by alzander
Replied by alzander on topic New Error [SOLVED]
Oh wow! Thanks! I wasn't trying to hassle you at all.. believed you completely before.

Thanks.. again!

Best of luck,
Alex
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