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14 years 5 months ago #17067 by venkha
Message: Permission denied
Line: 12
Char: 3251
Code: 0
URI: connect.facebook.net/en_US/all.js

I get this error when ever I try to login using facebook. Hope this is an know issue in JFB application.

Can any one plz give a quick fix for this
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Support Specialist
14 years 5 months ago #17068 by alzander
Venkatesh,
I just registered on your site, logged out, and then logged back in without any issues. I was using Chrome on Windows 7. If you're using a different setup, or have any other suggestions on how we need to recreate this issue, please let us know.

I'd also recommend trying to login from a different computer, browser, or from a different Facebook user to see if you have the same issues.

Thanks,
Alex
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14 years 5 months ago #17069 by venkha
I get this issue when I try to login through internet explorer version 8.Other browsers work fine.

Let me know how to fix the issue.
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14 years 5 months ago #17079 by venkha
For your referance I am sending the error screen short. Revert back as soon as possible
File Attachment:
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Support Specialist
14 years 5 months ago #17085 by alzander
I just tried again with IE 9, and am able to successfully login to the account I created earlier without any errors coming up. I also have "Display notifications about all errors" enabled, so I should see any errors that occur.

What version of Internet Explorer are you using?
What OS are you on?
Can you try on a different computer, and/or from a different Facebook account?
Clear the cache of your browser and try again.
Try turning off any add-ons you have installed for IE and try again.

This isn't an error we've ever heard of before, and not something we can see any cause for on your site.

Hope the above suggestions help get you started in narrowing things down.

Thanks,
Alex
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14 years 5 months ago #17093 by venkha
I am using IE 8 and the error still comes at my end.
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14 years 5 months ago #17095 by venkha
I investigated further and found its the line in jfbcchannel.php

<script src="//connect.facebook.net/en_US/all.js"></script>

which is creating this mess can you give a code which can be worked around.

I think its a know issue for you and have made a work around for this in IE 8.

Quick responce is awaited and appreciated.
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14 years 5 months ago #17104 by venkha
Can you let me know a fix for this issue its bit urgent. I am stuck with it almost 2 days now and we have to go live.
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Support Specialist
14 years 5 months ago #17106 by alzander
We just tried testing on a WindowsXP system with both IE 7 and IE 8. In both cases, the "Display a notification about every script error" was checked. We didn't received any error with either browser when trying to log in.

Can you please answer all of the questions I asked above:
What version of Internet Explorer are you using? - IE8
What OS are you on?
Can you try on a different computer, and/or from a different Facebook account?
Clear the cache of your browser and try again.
Try turning off any add-ons you have installed for IE and try again.

Without answers to these questions, it's very hard to diagnose the problem. Please answer them so we can try to narrow things down for you.

Also, are you using IE8 to access SourceCoast.com (this site)? Do you run into any issues when logging in here?

Please help us out by letting us know your configuration and other steps we can use to reproduce and diagnose your issue.

Thank you,
Alex
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14 years 5 months ago #17119 by venkha
I don't know why you are not able to reproduce the issue.

The following are the answers to your questions.

Can you please answer all of the questions I asked above:
What version of Internet Explorer are you using? - IE8
answer : Yes IE8
What OS are you on?
answer :Windows XP and Windows 7
Can you try on a different computer, and/or from a different Facebook account?
answer :yes I did with 2 accounts ad 2 different computers.
Clear the cache of your browser and try again.
answer :Yes I did it.
Try turning off any add-ons you have installed for IE and try again.
answer :I tried to login to support using IE8 and in windows XP and I was able to login successfully. May be you need to clear the catch and try to login may be you will be able to reproduce the issue.
Also, are you using IE8 to access SourceCoast.com (this site)? Do you run into any issues when logging in here?
answer :yes I did and was successful to login and have no issue to login here using my facebook ID.

If you feel ok we can do teamviewer and you access my computer remotely
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